| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment | 4.3 / 5 |
| Overall value for money |  3.9 / 5 |
| Performance of staff |  4.0 / 5 |
| Your room |  4.4 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 4.2 / 5 |
5.0 / 5
amanda [windsor, United Kingdom]
on 10/08/2004
(Young couple)
(1098824)
2.9 / 5
Lynne [Livingston, GB]
on 21/10/2008
(Group of work colleagues)
Lovely hotel but lack of staff training lets it down badly
Waited 20 mins on drinks from the bar at 6pm and it was not even busy. room service for 4 club sandwiches and chips was 1 hr 15 mins and when arrived no chips and toastie cold
Overall: will certainly not be back feel have given it enough stays and service lets it down badly (107196614)
5.0 / 5
Anonymous
on 09/09/2008
(Mature couple)
Superb meal and excellent leisure facilities.
Expensive for drinks.
Overall: Fantastic setting and very attentive staff made the stay most enjoyable. (107296954)
4.3 / 5
Peter [Cheadle, GB]
on 27/03/2008
(Mature couple)
Mattress old and noisy
(97857429)
4.7 / 5
Anonymous
on 26/09/2007
(Young couple)
(97904179)
4.9 / 5
paul [Ryton, GB]
on 30/07/2007
(Mature couple)
Overall: Great hotel. We arrived on a Motorbike in the pouring rain looking am little worse for wear. No problem. The staff were excellent and were not in the slightest flustered. The room was very clean and the evening meal was fantastic. The only small gripe was the one matress on the bed (two singles pushed together) was a little soft and you could feel the springs. Saying that this was a minor gripe and did not effect the stay. We will return! (97899423)
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