The Macdonald Roxburghe Hotel, Edinburgh
38 Charlotte Square, Edinburgh, EH2 4HQGuest Reviews
Summary of Guest Ratings
| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.8 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff |  4.1 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 3.9 / 5 |
How to book this hotel or view prices
Guest Reviews
3.3 / 5
Simon [Exeter, United Kingdom]
on 03/02/2005
(Other)
The room was on the 3rd floor and away from the traffic noise and had a great view from the skylights.
Only one bedside table in a double room and the toilet seat was broken. Pretty slack in a 4 star hotel.
Overall: We have stayed in many 4 star hotels and appreciated we got an on-line deal for our stay, but the accommodation was, in our view, far from 4 star. There was only one bedside table - yet enough room for two. The toilet seat was broken. The shampoo dispenser had no top. The blind on one skylight was broken. These are all minor details - but just gave the impression that we were in a sub-standard room reserved for 'cheap' on-line packages. It was clean, but when it comes to leaving a residing memory, you always remember the detail - and the detail at the hotel was poor. The leisure facilities were okay - but the pool side tiling was damaged around the pillars and the sauna's light fittings looked badly burnt and in need of repair. (1795144)
4.0 / 5
Anonymous
on 24/11/2009
(Mature couple)
(107579859)
4.1 / 5
anne [dublin 5, IE]
on 07/11/2009
(Mature couple)
overall, good experience. staff very nice except for receptionist (male) when booking out, very surly and unhelpful.
Overall: good (108724618)
1.7 / 5
Anonymous
on 07/09/2009
(Mature couple)
the beautitian Gemma was very good
(108671584)
5.0 / 5
Anonymous
on 18/08/2009
(Solo leisure traveller)
it is an excellent point
Overall: i am fell so happy, because the people in a hotel are very special, in special the manager (he meet others people in brazil and he was very good people). all the hotel is fantastic. i liked so much. (108882135)
1.6 / 5
Anonymous
on 17/08/2009
(Same sex couple)
Location is great for Princess Street and Castle and shopping
The hotel is not a 4 star and the spa is in need of a complete refurbish the pool and changing rooms were very dirty. The rooms very small and dirty the cleaning of the hotel leaves a lot to be desired.
Overall: The hotel is at best a 3 star (107489225)
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