| Check-in process |  3.8 / 5 |
|---|---|
| Working order of facilities / equipment |  3.4 / 5 |
| Overall value for money |  3.5 / 5 |
| Performance of staff |  4.1 / 5 |
| Your room |  3.0 / 5 |
| Overall experience | 3.3 / 5 |
| Order and cleanliness of the hotel | 3.6 / 5 |
| Guest Rating | 3.5 / 5 |
2.4 / 5
Anonymous
on 17/08/2009
(Family with older children)
Easy to book; staff friendly and helpful; wireless access
Hotel tired and jaded; rooms cramped and smelly
Overall: OK for 1 night in transit - any longer would be unacceptable (108240437)
2.3 / 5
Malcolm [Blackpool, GB]
on 01/07/2009
(Group of work colleagues)
The location was convenient.
There was a good Chinese restaurant next door
Disappointed to find that, for the second time at a Balladins hotel, the air conditioning didn't work when the night time temperature was over 20 degrees. I have now formed the opinion that this is company policy.
(107767868)
2.3 / 5
Jac [Maputo, MZ]
on 16/04/2009
(Family with older children)
The guy at reception received us friendly.
We could not get fresh air into the rooms. The fans are not in working condition.
Overall: I stayed in similar accommodation in South Africa and the condition of the rooms were better. (107721828)
3.3 / 5
Arthur [Portsmouth, GB]
on 20/07/2008
(Group of work colleagues)
difficult to get in, machine would not accept my card or the confirmation number given with booking, luckily the receptionist turned up & let us in
Overall: apart from gaining access very good (108072792)
3.4 / 5
Anonymous
on 13/07/2008
(Group of adult friends)
(97880975)
4.4 / 5
john [ilkeston, GB]
on 22/06/2008
(Group of work colleagues)
very polite young man on service desk- english spoken despite my reasonable command of french
Not easy to find- without sat nav we could have struggled.
Evening meal facilities would have been useful
Overall: very comfortable (97545217)
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