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Quality Hotel Wembley, Brent, London
Empire Way, Wembley, Brent, London, HA9 0NHGuest Reviews
Summary of Guest Ratings
| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment |  3.5 / 5 |
| Overall value for money |  3.1 / 5 |
| Performance of staff | 3.8 / 5 |
| Your room | 3.6 / 5 |
| Overall experience | 3.6 / 5 |
| Order and cleanliness of the hotel | 3.8 / 5 |
| Guest Rating | 3.6 / 5 |
How to book this hotel or view prices
Guest Reviews
3.0 / 5
Maureen [Dagenham, GB]
on 16/12/2009
(Mature couple)
Very close to venue. Staff friendly & helpful but not all had a good grasp of English.
Room service was prompt
Net curtains were 2 inches too short and very grubby - giving poor impression of room. Windows need replacing. Thought room was a bit over-priced.
Overall: I have said below that I wouldn't stay again - as there wasn't a button for unlikely to stay. It's an older building and could do with refurbishing and laundering of the curtains! (107630667)
3.7 / 5
Sharon [Coleorton Leics, GB]
on 09/11/2009
(Mature couple)
Overall very good but thought breakfast should be included
breakfast too expensive even for london
Overall: Generally good (108759017)
5.0 / 5
Anonymous
on 04/11/2009
(Same sex couple)
(108873636)
3.1 / 5
Anonymous
on 30/10/2009
(Group of adult friends)
Staff were helpful when I pointed out the My husband, my 12 yr old daughter and I could not sleep on a single bed. The Internet reservation system did not allow for me to pre-select the appropriate room, so when we arrived, staff promply gave us a more suitable room.
The internet system that I used did not allow for attempting to obtain a room for two adults and a child.
Overall: Satisfactory. (108229698)
4.1 / 5
Steve [Cavering, GB]
on 28/10/2009
(Same sex couple)
Clean room with air-con, plesant and efficent staff.
small bar considering size of hotel, with an event at Wembley difficult to get served as couldnt get to bar.
Usual high prices when an event on at stadium
(108209901)
3.4 / 5
Karen [Kent, GB]
on 27/10/2009
(Same sex couple)
Food was cold, had to ask for our meals to be re-heated.
Bar staff would not serve me a coffee in the bar on return from venue at 11.45pm
(107460815)
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