| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  3.5 / 5 |
| Overall value for money |  3.8 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.6 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel | 3.7 / 5 |
| Guest Rating | 3.7 / 5 |
5.0 / 5
Anonymous
on 10/08/2004
(Mature couple)
Excellent breakfast. Ample parking. Good service. Staff helpful.
Comfortable room.
None
Overall: Easily accessible. Good choice of breakfast menu. Excellent breakfast. Ample parking. Good service. comfortable room. Staff helpful. Could stay in the quiet lounge of the hotel but if you wished you could purchase a drink in the noisier bar and bring into lounge. There was a bar extension in the noisier part. Where we stayed it was quiet. (1362767)
4.0 / 5
Anonymous
on 29/06/2004
(Mature couple)
(1171686)
4.0 / 5
Vincent [Fleet, GB]
on 12/07/2009
(Group of work colleagues)
staff were very friendly and helpful,
portions is the restaurant were too small
Overall: overall good, thanks to all staff concerned (107391710)
4.4 / 5
Anonymous
on 17/05/2009
(Mature couple)
very clean, very helpful and friendly.
Heating was too much at times in the room.
Overall: Very happy with our stay. (107713346)
4.4 / 5
Anonymous
on 05/05/2009
(Group of adult friends)
Friendly lady at reception when we booked in.
Although it couldn't be helped due to lack of Chef. We were disappointed at not being able to eat at the hotel. Not knowing the area, we had to make do with takeaway food which was not ideal.
Overall: Fine for a stop over (107452429)
3.9 / 5
Ronald [Newbiggin-by-the-Sea, GB]
on 11/04/2009
(Mature couple)
Good staff, good breakfasts
Shower head poorly fastened to wall
Overall: We were quite content with our stay with you and wouldn't hesitate to do so again. (107728007)
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