5.0 / 5
Sarah [Aberdeen, GB]
on 29/09/2009
(Mature couple)
Exelent value for money Very friendly staff " liked the pool will be back
Overall: Enjoy enjoy enjoy
(108123341)
3.6 / 5
hui ling [TAIPEI, TW]
on 22/06/2009
(Group of work colleagues)
about the payment money is different than hotel but staff let us just pay the number of our booking ;they forget to clean our room for one day
Overall: nice hotel
(107499843)
3.3 / 5
John [Larkhall, GB]
on 31/03/2009
(Mature couple)
Staff friendly and helpful. Reception area and cafe/brasserie very clean and welcoming with a good atmosphere. Quality of food at breakfast was good. evening meal was excellent. View from room lovely.
Room poorly furnished [lacked suitable drawer space for clothing] No towel rail in bathroom. Beds small and uncomfortable.Certainly not what should be expected of a executive room. Restaurant ok for breakfasting but totally unsuitable decor and settings for evening meal.
Overall: Loved Inverness and location of Hotel. Enjoyed break, despite Hotel not being of similar standard to previous Best Western's we have stayed at.
(107906397)
4.1 / 5
James [Erskine, GB]
on 13/07/2008
(Solo business traveller)
Proximity to City Centre; Breakfast and room size
Noise from Gulls and service at dinner
Overall: This is a tourist hotel that caters well for coach parties, so if you are planning a break to Inverness this establishment will serve you well.It is a very short walk accross the bridge to everything Inverness has to offer.
My room was very spacious and comfortable, however, I was driven mad by the noise made by a flock of Gulls that seemed to camp on the roof of the hotel. The staff who served dinner were a bit slower than my expectation and didn't offer accompaniments with food, nor a second drink with my meal.
It was very different at breakfast, the staff were well organised and served a very busy dining room with ease.
(108053009)
5.0 / 5
Anonymous
on 02/04/2008
(Group of adult friends)
Excellent location with beautiful views over the river.
We appreciated all aspects of the accomodation and could find nothing wrong at all
Overall: We thoroughly enjoyed our stay and would stay at the hotel again. The only comment we would make is that the choice of menu for the evening meal could have been a little more extensive. We found that the choice was limited. With regard to the breakfast menu, this was one of the best selections we have found in our stays at other Best Western Hotels in the United Kingdom.
(97565997)
2.6 / 5
Anonymous
on 26/03/2008
(Mature couple)
Nice large room view was fab looking over the river, nice and central for the town.
The room was cold and that was with the heating on full the windows could not open there was a large gap at the bottom of the glass we had to close the curtains to keep the draught out, the bathroom also cold the shower curtain was very dirty and had a terrible smell, was rather bad.I had informed reception and asked for a clean shower curtain but this did not happen
(97493613)
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