The George Hotel, Hexham

5.0 / 5 daniel [merseyside, GB] on 24/09/2009 (Group of adult friends)

Beautiful room, beautiful setting, beautiful view.

Overall: Would certainly stay again, will be booking for the great north run next year.  (107487763)

1.4 / 5 Anonymous on 13/08/2009 (Mature couple)

Staff friendly

Service deplorable in restaurant and bar. Tables not set properly, not cleared, breakfast buffet bar not re-stocked, service extremely slow. Cracked basin in bathroom, bathroom door sticking and not closing properly. Gardens not properly cared for, ash-trays not emptied. Hotel needs an urgent makeover, both physically and in management.

Overall: Poor  (108316500)

1.4 / 5 Anonymous on 08/08/2009 (Mature couple)

Restaurant/reception areas were clean and staff were friendly.

Room was very dusty, paint flaking from window sills, unable to use curtains as hooks were missing, toilet flush handle was hanging off, shower head holder was coming away from wall, room was very warm. Ladies toilets on ground floor were very dated; room was in desperate need of airing. What appeared to be sewerage had overflowed from drain in garden and not been cleaned up (garden chess game was very close to the drain).

Overall: Very disappointing and certainly wouldn't stay there again.  (107330110)

3.1 / 5 Patricia [SOUTHEND-ON-SEA, GB] on 14/07/2009 (Mature couple)

Female staff were friendly and obliging. Lovely view from room. (second room!) Very attractive grounds, including rabbits! We stayed there due to it's close proximity to Hadrian's Wall! Enjoyed the wednesday night entertainer.

Waiters, primarily were rather surly as though we were a nuisance. On suggesting that the salad might have had some dressing, he replied that he would pass it on, but next day, the salad garnish was served up the same. The first bedroom that we were given, there was a builder working outside on a flat roof and despite it being an exceedingly hot day, if we had reamained in that room we wouldn't have been able to upen window for ventilation. The room that we then had and stayed in was rather out of date, very small bathroom, a window that couldn't be opened as it appeared to have been painted shut and rather grubby.

Overall: Liked the area, but probably would look elsewhere for accommodation.  (107421140)

1.9 / 5 Anonymous on 09/07/2009 (Young couple)

Lovely situation. Nice gardens.

Bathroom in poor condition. Room very basic. We were the youngest couple in the hotel by at least 30 years. Staff were quite unfriendly and seemed to think we didn't fit in there.

Overall: Wouldn't go again. Wouldn't recommend it. Restaurant food nice, but very basic menu.  (107742162)

5.0 / 5 Yvonne [Rochdale, GB] on 09/06/2009 (Mature couple)

 (107396943)