| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 4.0 / 5 |
| Overall value for money | 3.9 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room |  4.6 / 5 |
| Overall experience |  4.3 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating |  4.1 / 5 |
4.1 / 5
Kirsty [Greenhithe, GB]
on 18/04/2009
(Young couple)
Beautifully decorated and comfortable. Especially liked the jacuzzi after a long day sightseeing. Sound proof windows blocked out noise from outside.
Hairdryer broke on first day, but was fixed quickly. Room was very warm and couldn't seem to control temperature with the thermostat - had to open windows/French doors to cool the room down.
Overall: A fantastic location for our honeymoon with a unique style of decor that made the place feel really special. (107555056)
3.6 / 5
Anonymous
on 21/11/2008
(Young couple)
Great room and free upgrade nice staff good location.
I have problems with the finance of the trip. I seem to have paid for it twice, one guarantee payment to active hotels and one payment to the hotel itself. Upon returning to England I have approx £270 earmarked in my account that I am unable to access.
Overall: Good (107659589)
4.7 / 5
Anonymous
on 15/10/2007
(Other)
(97261566)
3.7 / 5
Emma [YORK, GB]
on 26/05/2007
(Young couple)
Unusual style of the hotel decor, location of the hotel was perfect for the metro.`
The room had not been hoovered prior to our arrival, there were large stains on the walls in the room and the hair dryer did not work
(99155779)
1.6 / 5
Christopher [Diegem, BE]
on 09/05/2007
(Young couple)
Not much for 200 euros a night I would definitely expect a much higher quality. The only plus may have been the relative ease to find the hotel when traveling by car. Otherwise I was in no way satisfied.
The shower head did not properly function and sprayed water everywhere. There was no TV signal what so ever and only VHS cassettes were available to watch. The hotel smelled of mildew and did not seem clean. The sheets were very starchy and uncomfortable to sleep in. The person working at the night reception was completely incompetent and possibly illiterate. The parking near the hotel was not safe, nor as available as the net site claimed. The elevator seemed unsafe, was very noisy, slow and also smelled of cat urine.
Overall: In general I was no way satisfied and I feel that I wasted 200 euros. I would never recommend this hotel to a friend or relative and do not plan to stay there ever again. (99933404)
5.0 / 5
Anonymous
on 27/04/2007
(Group of adult friends)
Great decor, fantastic location
(99647122)
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