| Check-in process |  3.4 / 5 |
|---|---|
| Working order of facilities / equipment |  2.8 / 5 |
| Overall value for money |  3.0 / 5 |
| Performance of staff | 3.6 / 5 |
| Your room |  2.5 / 5 |
| Overall experience | 2.8 / 5 |
| Order and cleanliness of the hotel | 2.5 / 5 |
| Guest Rating | 2.9 / 5 |
3.9 / 5
Luis [Carnaxide, PT]
on 21/07/2009
(Solo leisure traveller)
Location, staff, rooms, free internet access
apparent lack of a lift, the breakfast finishes at 9:00
Overall: I enjoyed very much. (108592085)
4.1 / 5
Anonymous
on 14/07/2009
(Young couple)
(108756961)
2.6 / 5
Anonymous
on 16/06/2009
(Solo business traveller)
A few suggestions:
Please clean the carpet regularly
Soap stand required in the shower stall.
(107343828)
3.1 / 5
Anonymous
on 10/05/2009
(Other)
Friendly staff, very helpful, wireless internet and free parking a bonus.
A little bit noisey due to being in a room facing the main road.
Overall: The beds were comfortable, breakfast was ok. (107490614)
1.6 / 5
Anonymous
on 04/04/2009
(Group of adult friends)
The room was very dusty, it smelled of cigarettes and the room was dirty not clean
very dissapointed.
(107691815)
1.9 / 5
M V [Preston,, GB]
on 10/03/2009
(Mature couple)
Friendly staff and clean bedding and nice touch with the comp. toothbrush/paste shower gel and comb.
Freestanding fan (no need for this due to time of year visiting.)
TV worked remote worked
Exterior of Hotel although on a main street looked smart.
Main room appeared to have recently been painted.
1, Very Noisy-outside traffic as double glazed window would not lock as handle was broke.
2 No plug in sink
3 Very tatty considering advertising stated a resent refurbishment.
4 Carpets were worn and dirty, bathroom was not clean.
5 Only a small towel each.
6 Cup in room was cracked.
7 No light shade to central light fitting.
8 No bedside lamp or switch to turn of main light near bed. (There was a tall freestanding up lighter but it did not have a bulb in it.)
9 The room was very small for 2 people.
10 Breakfast was supposed to be full English. No fruit juice only squash and main breakfast we was given two eggs and beans even though we asked for a full English. Apparently they had not had their delivery although they have posted up that breakfast is served between 8 and 9.
FINALLY a very important issue. The off road (gated) parking was only for 3 cars. Considering how many rooms are in the hotel this is completely inadequate and on road parking is by meter if there is a space. To get to this you had to drive over two metal rails that the gates run on and this RIPPED OFF an underside panel of my car. (I am using the recommended tyres so the car is not modified to be lower than it should be).
Overall: Price certainly reflects what you get. Exterior did not reflect the interior. (107407058)
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