| Check-in process |  3.8 / 5 |
|---|---|
| Working order of facilities / equipment | 3.8 / 5 |
| Overall value for money |  3.3 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.2 / 5 |
| Overall experience |  3.6 / 5 |
| Order and cleanliness of the hotel |  4.0 / 5 |
| Guest Rating | 3.6 / 5 |
3.0 / 5
Anonymous
on 10/08/2004
(Solo business traveller)
(1302302)
3.0 / 5
Paul [Rugby, GB]
on 08/12/2008
(Other)
Clean and in most parts modern. Nice breakfast and affordable unlike many London hotels. Quiet location
Check out was a farse and the invoices are incorrect - they dont add up and have a mix of 15% and 17.5%. Bathrooms very pokey and need updating in line with rest of hotel. Hotel didnt show availability for number of guests I needed so I had to phone. Check in took too long and the staff member interupted our check in to have a long call with a collegue re shift patterns and rotas
Overall: Has the potential to be excellent value for money. Unfortunately check in/out staff useless and bathrooms too small/ not modern (107368588)
3.1 / 5
Anonymous
on 07/07/2008
(Young couple)
lovely decor,lovely daytime reception staff when we went on 2nd july
v thin walls in the room so spent the night listening to the guy next doors tv and snoring! ALso had to wait an hour and 40 mins for 2 pillows to be delivered to our room and had to chase twice
Overall: adequate for what we needed it for (108098624)
3.7 / 5
Anonymous
on 21/03/2008
(Solo leisure traveller)
convenient, small and friendly
romm beside the lift went up and down and up and down throughout the night
Overall: easy yo find, central, friendly staff. Downer was the room. (97341856)
3.1 / 5
Anonymous
on 11/12/2007
(Group of work colleagues)
Comfortable bed
Very, very small room.
(97515029)
4.6 / 5
Anonymous
on 31/10/2007
(Young couple)
The Room had very nice decor, location and staff were great
I dont think it was a four star, the bar was pretty small and the tv did not have teletext and the bed needed an extra pilliow!
Overall: A really nice hotel in a great location, close to the west end with out all the nouise, staff were really great, will go back to stay again (97684469)
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