| Check-in process | 4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 4.1 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.0 / 5 |
very friendly staff
lack of healthy food options
(107944120)
Really friendly staff. agreeable anf fun
(107477403)
Everything was excellent and just what we needed...to get away from it all.
Staff Friendly and very helpful
Food amazing
Facilities , good and as off peak not a lot of people using them
The wet steam room was not working and there was no water to add to the coals in the sauna. a clear sign next to the switch for the jaczzie would be good
Overall: excellent, we will go back again definatley (107300492)
very clean room, staff very friendly
Overall: Fantastic place, excellent food too! (107159600)
friendly relaxed swiming good jakusi didnt have time
soap dispenser didnt work much
Overall: great (107286975)
Very friendly and helpful staff.
(107213201)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.