| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  3.5 / 5 |
| Overall value for money |  3.2 / 5 |
| Performance of staff |  4.0 / 5 |
| Your room | 3.4 / 5 |
| Overall experience | 3.6 / 5 |
| Order and cleanliness of the hotel | 3.7 / 5 |
| Guest Rating | 3.6 / 5 |
2.7 / 5
Pierre [St Etienne de Crossey, FR]
on 07/10/2009
(Group of work colleagues)
Nice location near city centre.
Confort overall OK.
Good breakfast
Booking process needs improvement: £69 rooms advertised on site finally not available at booking time (ended up with £119 rooms), credit card number asked with no info whatsoever as to how and when effective payment will occur, hence misunderstanding at reception. Document confusion at reception, minimal explanations from clerk.
Room noisy at night due to air and noise leaking through windows.
Appliances visibly old and at times badly repainted.
Overall: Satisfactory overall, though a little expensive when considering general state of building. (108671261)
2.1 / 5
michael [Crewe, Cheshire, GB]
on 18/08/2009
(Young couple)
Nice reception area. Big and comfortable bed. Powerful shower.
Unable to understand how the hotel could be four star. Sea view? if only one could see out of the filthy windows which were covered in bird poo and looked as if they had not been cleaned for years. Peeling wall paper and stained carpet. poor standard of cleaning all round.
Overall: I feel totally ripped off after paying £180 for one night. Unfortunately, Barcelo is a classic example of the poor quality and over priced hotels that are still so common in British seaside towns. (108660113)
2.9 / 5
Anonymous
on 07/07/2009
(Same sex couple)
staff friendly and helpful
location of hotel good
found decor a bit tired and room noisey. would have expected breakfast to be included in cost.found rooms difficult to find, wandered about along with other guests who also could not find their rooms.
Overall: was visiting family so did not use any of the hotels facilities (107874862)
3.9 / 5
Ellard [Watford, GB]
on 05/06/2009
(Mature couple)
Staff very pleasant and very helpful
They booked 2 lots of people into the same room at the start and midway through the keycard stopped working.
Overall: Enjoyable stay. Staff extremely helpful. (107719626)
4.3 / 5
Anonymous
on 31/05/2009
(Mature couple)
(107963105)
3.6 / 5
[southampton, GB]
on 27/05/2009
(Young couple)
Friendly staff, right on the beach front, great views.
The hotel was fairly tired and in need of a good refurb.
Overall: From 2am the fire alarm went off constantly after being reset by the fire brigade. This continued for around two hours. At 7am a noisy hen party arrived back to their room next to ours with "friends" Not a vey restfull night!!!! (107617811)
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