Language: English | Français | Español | Deutsch | Italiano | Nederlands | Polski | Portuguese | Swedish | Norwegian | Danish
2 star

Marlborough Hotel, Shanklin

16 Queens Road, Shanklin, PO37 6AN
Hotel Homepage | Guest Reviews | How to Book & Cancel | Security & Privacy | Late Availability

Guest Reviews

Summary of Guest Ratings

Check-in process 3.9 / 5 3.9 / 5
Working order of facilities / equipment 3.5 / 5 3.5 / 5
Overall value for money 3.2 / 5 3.2 / 5
Performance of staff 4.0 / 5 4.0 / 5
Your room 3.1 / 5 3.1 / 5
Overall experience 3.6 / 5 3.6 / 5
Order and cleanliness of the hotel 3.8 / 5 3.8 / 5
Guest Rating 3.6 / 5 3.6 / 5

How to book this hotel or view prices

calendar
Night(s) Room(s)

Guest Reviews

2.4 / 5 2.4 / 5 Anonymous on 02/09/2009 (Young couple)

friendly staff

Very tired hotel, in desperate need of refurbishing to justify charge of £73 a night

Overall: not bad, but would not stay here again, would look for a more modern choice for next visit  (108982076)

4.4 / 5 4.4 / 5 Anonymous on 20/07/2009 (Group of work colleagues)

 (108888763)

4.0 / 5 4.0 / 5 Anonymous on 02/09/2008 (Group of work colleagues)

staff were kind and helpful

 (108058851)

3.6 / 5 3.6 / 5 Anonymous on 06/08/2008 (Young couple)

Good location

bad dip in the road as you come out of the car park of the hotel. (banged the underneath of our car)

Overall: Very hospitable would stay there again.  (97489934)

3.7 / 5 3.7 / 5 Anonymous on 30/07/2008 (Mature couple)

the hotel was good, a very good selection of foods for breakfast and very good staff

The bed was not good... the mattress was very lumpy and worn in places which you fell into a dip when trying to sleep... also a very small bed for a double this alone is the only reason I would not go to that hotel again

Overall: it would be an excellent hotel if the bed has been up to a normal standard, but because sleep is very important part of the holiday, I would not go back to that hotel again  (107100921)

4.0 / 5 4.0 / 5 Anonymous on 30/07/2008 (Solo leisure traveller)

 (108084033)

Why do we publish ratings from Active Hotels?

Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.

How do I add a rating?

Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.

All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.

How do you manage to collect so many ratings?

48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.

Powered by Active Hotels