| Check-in process | 4.2 / 5 |
|---|---|
| Working order of facilities / equipment | 4.0 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.0 / 5 |
very clean and extremely quiet, excellent location for our purposes, efficient, friendly staff
(108690989)
very nice hotel well situated very pleasant and helpful staff great value for money i have stayed there twice in the past month so it must be good i recomend it to anyone who intends to visit our fine capitol
Overall: absolutely marvelous (108211066)
Staff was excellent and extremely helpful. I rate 10+ to Gita, Supervisor on duty and her staff.
Overall: Enjoyable and comfortable. (108277048)
AN excellent hotel i will be staying here when ever i visit london
Overall: brilliant (107994954)
Location and a friendly Spanish staff member on our second day
Very poor service by reception staff when checking in, the first room given to us (1003) was very noicy and dark although I requested quiet room. We had to wait for that room until 3PM (although at the booking it was 2PM) while other client was given a room right away at the same time. Very bad start for a weekend break.
Overall: Nice location, comfortable room, but the hotel should not charge cleints for keeping their luggage stored when waiting for room to be ready at check in. (107399127)
Good location. 15-minute walk from Paddington Station; less to the nearest Underground. Relatively quiet street in London.
Room was very clean.
Overall: Reasonable value for the money for a London hotel. (107358551)
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