|
| Check-in process |  3.6 / 5 |
|---|---|
| Working order of facilities / equipment |  2.9 / 5 |
| Overall value for money |  3.0 / 5 |
| Performance of staff |  4.1 / 5 |
| Your room | 3.0 / 5 |
| Overall experience |  3.2 / 5 |
| Order and cleanliness of the hotel | 3.2 / 5 |
| Guest Rating | 3.3 / 5 |
3.7 / 5
Andrew [Kidderminster, GB]
on 16/09/2008
(Solo leisure traveller)
1. clean; had tv & en-suite bathroom (only 2 star hotel).
2. breakfast was self service/cold buffet but very plentiful with good choice of food.
1. unable to make telephone call from room; lobby payphone was phonecard only.
2. hotel a good 20 minute walk from town centre
3. generally a bit basic (it was an inexpensive hotel)
Overall: Hotel was adequate for a short stay. Would have preferred a more central location but it was the Feria week-end and hotels fully booked. (107144603)
3.4 / 5
Anonymous
on 28/07/2007
(Solo leisure traveller)
(97285415)
4.6 / 5
Sara [Ingelheim, Germany;DE]
on 19/05/2007
(Mature couple)
We stayed two nights. The staff was very friendly and helpful.
Dining was not available on our second night.
Overall: We have traveled to France at least once each year, for the past 23 years. This hotel has one of the best French restaurants we have enjoyed. There was a good variety of options to chose from, and everything we had was excellent. We would definitely go there again. (99831660)
4.6 / 5
rob [lilydale, Australia;AU]
on 14/08/2006
(Mature couple)
THE STAFF WERE FRIENDLY AND HELPFUL; THE BREAKFAST WAS REASONABLY PRICED AND VARIED; PLENTY OF PARKING AVAILABLE WHEN WE HAD A HIRE CAR; THE ROOMS WERE CLEAN
FURTHER OUT FROM THE CENTRE OF ARLES THAN FIRST ENVISAGED BUT THERE WAS A BUS STOP RIGHT OUTSIDE THE HOTEL AND A 15 MINUTE WALK GOT ONE INTO THE CENTRE OF THE CITY; WE INITIALLY HAD TROUBLE FINDING THE HOTEL SO THAT A MAP ON THE WEBSITE SHOWING THE LOCATION OF THE HOTEL IN RELATION TO THE REST OF ARLES WHICH HAS MANY ACCESS POINTS WOULD BE A VALUABLE ADDITION
Overall: AS ABOVE (3304055119)
3.7 / 5
Anonymous
on 21/07/2006
(Mature couple)
Staff were very helpful and pleasant.
Decor is a bit tired. Location wasn,t great. A bit of a walk to the town.
Overall: The staff were very pleasant and we had a very nice breakfast. It was reasonable value for money. (3304373183)
1.7 / 5
Anonymous
on 03/03/2006
(Mature couple)
(3304277485)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.