| Check-in process | 4.6 / 5 |
|---|---|
| Working order of facilities / equipment | 4.2 / 5 |
| Overall value for money | 4.3 / 5 |
| Performance of staff | 4.7 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.3 / 5 |
Ideally located in Besancon.
Friendly and helpful staff.
Beautiful old building, just the type of hotel I dreamed of staying in when booking from Australia.
Having car parking was appreciated.
It would have been good to have a tea/coffee making facility in our room.
We weren't aware that some of the streets would be closed for the Saturday afternoon markets which did make it difficult to get to the Granville.
Overall: Very enjoyable and I would certainly recommend to friends. (107435069)
Staff helpful and spoke English
Breakfast only ok for 8 Euros (we did not take it), coffee fairly poor
(108054220)
very friendly staff. Clean room. Comfortable bed. Nice location in the town. Parking available at low extra cost.
The walls were thin and needed sound insulation. The carpets and bathroom needed upgrading. Internet access was extremely slow.
Overall: Good location from which to explore the town and visit the Citadel. Friendly staff. Rooms clean, but need upgrading of carpets and better sound insulation. (97393344)
Good Value for money
Our room could do with updating and was noisy you could hear people moving around upstairs,we would use this hotel again but ask for a room at the top of the hotel.
Overall: You could not fault this hotel for value for money. (99222258)
The central location and the hotel's ambience
Attic room so only the skyline view.
Overall: The hotel was very welcoming and friendly and was ideally situated for Besancon's centre which was within walking distance. Although we had an attic room with only a skyline view this made the room quiet and tranquil. (99031724)
Friendly staff, good breakfast and especially the user-friendly bedside reading light!
Overall: The Citotel is a comfortable, friendly hotel in the heart of beautiful 'old' Besancon. La Citadelle, the old fort, has attractions for all ages and interests: from tigers and monkeys living in moats to an area devoted to the history of the French Resistance. I would recommend a visit. (3305522847)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.