| Check-in process |  3.6 / 5 |
|---|---|
| Working order of facilities / equipment |  3.8 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff | 3.8 / 5 |
| Your room | 3.9 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel |  4.2 / 5 |
| Guest Rating | 3.8 / 5 |
5.0 / 5
Tara [Crediton, GB]
on 28/09/2009
(Group of adult friends)
completely satisfied with the stay, nice clean hotel, plenty of room.
Overall: completely satisfied (108757848)
4.3 / 5
Mark [HUDDERSFIELD, GB]
on 18/08/2009
(Mature couple)
The parking charges were reasonable and the staff very helpful. Breakfast basic but good
Area a bit seedy
Overall: Good (108792777)
3.6 / 5
Anonymous
on 11/08/2009
(Family with young children)
The breakfast was very good. Lots to eat and fresh!
Overall: Relaxed and good clean facilities (108484079)
3.6 / 5
Kingsley A [Brooklyn New York, US]
on 05/07/2009
(Group of adult friends)
The room attendants were excellent. Front desk operators were also excellent.
Elevators no good, especially using the card to activate the doors. You need a simpler system. More towels are needed in the bath rooms--including "SMALL FACE TOWELS". Parking was too expensive.
Overall: I suggest that you visit the Holiday Inn Express in the USA or Canada and copy some of their ideas. I find those facilities very attractive. Overall it was not all that bad, although twelve pounds per day parking was excessive. (107987100)
4.1 / 5
Steve [Launceston, GB]
on 23/06/2009
(Solo business traveller)
THE HOTEL WAS CLEAN AND TIDY, MAP WAS VERY HELPFULL.
STAFF VERY FRIENDLY
(107825619)
4.1 / 5
Anonymous
on 26/05/2009
(Solo business traveller)
The staff were particularly patient and helpful as I'd booked a room for the previous night in error and when I wanted to leave my car in the car park during the morning following the overnight stay.
(107512389)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.