| Check-in process |  3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 3.7 / 5 |
| Overall value for money |  3.5 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 3.6 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.7 / 5 |
4.1 / 5
Anonymous
on 08/12/2004
(Group of adult friends)
The seperate rooms, TV, Music system and seperate Kitchen.
NO Tea or Coffee although kettle provided.
Overall: Check-in was a bit bad we turned up early,1pm,room not available, but fair enough we were able to leave our bags there, we cam back at 5pm to check in room still not ready had to wait another 25 mins in reception for it.Free internet which was good. The Room stunk of lemon air freshener, very overpowering gave me a headache after a while, we had to open the windows to get some fresh air in. But on the whole very good, everything worked , and it was very clean. Very close to Barbican Tube station.Staff were fantastic. (1575934)
4.9 / 5
Anonymous
on 08/12/2004
(Mature couple)
Excellent facilities, if I am ever in London on business I will definately use your hotel again.
All facilities were excellent. It would have been better if we had been able to book an appartment with a seperate bedroom.
Overall: Excellent!!!!!!!! (1716982)
1.1 / 5
mark [Wickford, United Kingdom]
on 21/10/2004
(Young couple)
(1595060)
2.7 / 5
Anonymous
on 16/11/2009
(Solo business traveller)
(108230642)
3.4 / 5
Anonymous
on 02/11/2009
(Solo business traveller)
(108873632)
4.4 / 5
Ivana [Novi Sad- SERBIA, ZW]
on 29/10/2009
(Family with older children)
(108328032)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.