| Check-in process |  3.8 / 5 |
|---|---|
| Working order of facilities / equipment | 3.9 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel |  4.1 / 5 |
| Guest Rating | 3.8 / 5 |
4.6 / 5
Elizabeth [Ely, United Kingdom]
on 24/11/2004
(Group of adult friends)
Very good and very impresssed was close to the tube station, clean and welcoming. Wish i had known there was a the additional facilities to make use of them will stay again
(1699173)
2.0 / 5
Anonymous
on 05/11/2004
(Other)
(1580326)
3.6 / 5
Anonymous
on 03/11/2004
(Solo business traveller)
The rooms were clean well distributed and quiet
The people in the check in desk were not very helpful and not very polite
Overall: I think you should change your confirmation page since it says that payment should be made at check out ! And when you arrive you demand immediate payment. Which is fine but these type of confusions are always annoying. (1538035)
4.0 / 5
Jay [Bolzano, Italy]
on 28/10/2004
(Solo business traveller)
Convenient to the city centre, possibility of cooking was nice. It was quiet and clean.
The fold-out bed was saggy and a bit shabby. There was no room cleaning.
Overall: Since I was only there for three nights, it wasn't such a problem, but it would have been nice to know in advance that no-one comes to clean and make the bed, as in a normal hotel. It was great to have use of a kitchen. I could eat what I liked for breakfast, not only what was available at the local cafés or in the hotel restaurant. Covent Garden is just a few blocks away -- great shopping and eating possibilities. The room was, well, roomy. There's lots of space to entertain, if you want to have a couple of people over. The bed folds away as a sofa, and one can cook and make drinks. (1585157)
4.7 / 5
Anonymous
on 22/11/2009
(Solo business traveller)
(108632816)
4.3 / 5
Anonymous
on 16/11/2009
(Other)
Excelent location; cooking possibility (kitchen) in the room.
Too bad lighting in the room. There weren`t central ligt in the room. in spite of four lamps (wall lamp, table lamp, floor lamp), the lighting in the room was very bad.
Overall: Excelent place to stay in the center of London. (108183111)
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