| Check-in process |  2.8 / 5 |
|---|---|
| Working order of facilities / equipment |  2.3 / 5 |
| Overall value for money |  2.5 / 5 |
| Performance of staff | 2.7 / 5 |
| Your room |  2.0 / 5 |
| Overall experience | 2.2 / 5 |
| Order and cleanliness of the hotel | 2.4 / 5 |
| Guest Rating | 2.4 / 5 |
2.0 / 5
Anonymous
on 10/12/2004
(Young couple)
near the underground
there is few seats in the breakfast hall and we have to quee waiting for free seat which is very bad and i've never came across before
Overall: they claimed that it is a brand new hotels only 3 months old while in fact it looks old. the furnatures are very old , the mirror in the bathroom need to be thrown. there is no pillow cases but instead they wrapped the pillows in a bed sheet !!!! which is a nice creative thinking if you are in the middle of desert (1737064)
3.7 / 5
Anonymous
on 11/09/2004
(Family with young children)
(1460135)
3.0 / 5
Tracey [Polegate, GB]
on 24/11/2009
(Mature couple)
Clean, Quiet. Good access to where we were visiting.
Toilet difficult to flush. No instructions on how to work electricity on mini kitchen.
Overall: Adequate (108756585)
3.6 / 5
Anonymous
on 17/11/2009
(Group of work colleagues)
Everything was good as answered in the questionnaire above. The room was clean, bedding was clean and generally everything was in good working order. Hotel is well positioned for tube and bus journeys and also on Zone 1 travelcard which makes it easy to get around to all the touristy places.
I booked a twin room and expected two items of crockery and cutlery but only received one set of each. we did inform one of the staff members on our first day but nothing was done about it. The kitchen area where we stored our bags was unkempt.
Overall: Enjoyed it and would definitely recommend the hotel to friends and family (108218026)
1.7 / 5
anthony [Hadleigh, GB]
on 16/11/2009
(Solo business traveller)
Staff were courteous and helpful
Electronic key not available so no elecrtricity in room.
Checkin was in another building across a very busy street.
It was not one minute from the tube.
Stair carpets warn and dirty
(108907977)
2.4 / 5
Anonymous
on 11/11/2009
(Young couple)
(108508357)
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