| Check-in process |  4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 4.3 / 5 |
| Overall value for money |  4.0 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 4.3 / 5 |
| Overall experience | 4.2 / 5 |
| Order and cleanliness of the hotel |  4.4 / 5 |
| Guest Rating | 4.3 / 5 |
3.9 / 5
Anonymous
on 03/11/2009
(Mature couple)
(108973865)
2.6 / 5
T [thetford norfolk, GB]
on 26/08/2009
(Mature couple)
given wrong room, therefore walked into someone else room told wrong time for swimming therefore did not get to swim very noisy guests had tv on till 4am fire alarm went off 7 times sun morn between 9 10 am no water in hot taps sun morn receptionist sun morn very inexperienced and unable to find comment card for 10 mins
Overall: it was our wedding anniversary so VERY disappointed!!!!!!!!!!!!!!!!!!!!!!!!!! (108904415)
4.3 / 5
Anonymous
on 14/08/2009
(Mature couple)
value for money plenty of space in room pool was excellent
bar area could do with updating room was very hot during the 2 nights we stayed air con needed for hot weather
Overall: would stay at this hotel again if in the area (108128075)
4.7 / 5
Anonymous
on 06/05/2009
(Mature couple)
Very helpful, nice staff, food in the restaurant was excellent, and facilities at the pool excellent.
Lights not working above the mirror in the bathroom or mirror in the main room
Overall: Really enjoyed it (107889206)
4.9 / 5
Anonymous
on 21/04/2009
(Mature couple)
(107331925)
4.9 / 5
Anonymous
on 15/04/2009
(Young couple)
Helpful staff. Great accomodation. Value for money. Great position for visiting Canbridge.
Waited half an hour for the bottle of Rose wine we ordered only to be told that it could not be found and the half hour had been spent looking for it. Alternative could not be located either so offered a more expensive bottle at original price.
Overall: Lovely hotel and setting. Staff accomodating especially with the wine problem. Excellent food and the room was very nicely furnished and comfortable. The queen size bed was so comfortable. Would stay there again. (107573604)
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