| Check-in process | 4.2 / 5 |
|---|---|
| Working order of facilities / equipment | 3.4 / 5 |
| Overall value for money | 3.3 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 3.1 / 5 |
| Overall experience | 3.6 / 5 |
| Order and cleanliness of the hotel | 3.6 / 5 |
| Guest Rating | 3.6 / 5 |
(108980246)
(108201358)
Thq hotel had a really nice feel to its communal areas, the staff were really polite. The bar downstairs was interesting and the drinks were all reasonably priced.The bedding and towels were clean.
The room that we stayed in (Rm 46) was really shabby, the furniture was poor quality and condition, bashed and worn edges to the dressing table etc, no heating in the bedroom or bathroom, really dirty extractor fan in the bathroom
Overall: We wanted to be in Clifton to celebrate a birthday with family, although the room was poor the hotel did put us in the location we needed, it was also nice to be able to have family use the bar and coffee lounge in the morning, if we could guarantee a nicer room we would definately use the hotel again. (108859663)
Well sited for visiting the city, exterior noise levels were not obtrusive.
Our room was situated over reception and the 'background' music from there was a bit intrusive at times.
Overall: It was good and we will use it again. (108633655)
(108757256)
The hotel has lots of character, and is very welcoming.
Overall: I enjoyed my stay very much and would like to return (108442863)
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