| Check-in process | 3.9 / 5 |
|---|---|
| Working order of facilities / equipment | 3.6 / 5 |
| Overall value for money | 3.3 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.6 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 3.7 / 5 |
| Guest Rating | 3.7 / 5 |
well located, lobby and restaurant clean and pleasant, friendly staff
room not as clean as it could be, showing signs of wear, strange smell
(107633768)
The staff were friendly and helpful
Breakfast selection was not up standard re selection and quality
Overall: Good location and overall reasonable value (107709716)
I think I stayed in the "Base Model" room which was above average in comparison to other hotels I stayed at during my vacation. Great value. The staff all spoke English, and were polite. The breakfast was the best I have ever had at a hotel. Location is close enough to the train station that walking is easy. Beware, Milan is much bigger in person than maybe a map would lead you to believe, so the proximity of this hotel to the train station is a major selling point in my opinion.
Not crazy about dinner service at the hotel. I still don't fully understand how the light switches in my room worked.
Overall: I thought everything was terrific, for what I was looking for. As a tourist, not much time needs to be spent in a hotel, so as long as it's clean, safe, and in a good location, it's a winner in my book. (107128786)
nice room and confortable,nice bathroom.very good breakfast
expensive price,some reception workers not so frindly.
Overall: the situation and the equipment it's quite good.price it's quite expensive (97637101)
The reception is very friendly and the chambermaids did a good job!
The lift is small and not much Tv channels. The wi-fi, internet and printing costs a bomb too!
(97905657)
Excellent location. Friendly helpful staff. Great room. Tea and Coffee making facility!!
Overall: We were very happy with the web site information. Details on location etc. were all accurate. Always useful to see map and 'inside' pictures and to read review rating. (97060710)
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