Starhotels Metropole, Roma

4.3 / 5 Anonymous on 04/04/2008 (Group of work colleagues)

 (97222604)

4.9 / 5 Charles [Florida, US] on 09/07/2007 (Mature couple)

Cleanliness. We thoroughly enjoyed breakfast which was a part of the package

Overall: We thoroughly enjoyed our stay at Star Hotel Metropole. Even the building seemed to be sound proof so that outside noise did not disturb us. We also stayed at another hotel across the street, which was a great disappointment, and made us appreciate Metropole so much more. If I ever returned to Rome, I'd definitely stay at Metropole and highly recommend it.  (99211616)

3.3 / 5 Tracey [Exeter, United Kingdom;GB] on 07/11/2005 (Young couple)

The rooms were spacious enough and cleaned every day - including linen and towels. The breakfast was good with ample choice. Excellent location - can walk to most areas and felt quite safe. Walking distance to the termini and buses easy and cheap to use.

Our room was on the fourth floor and faced the inner courtyard with only a view of other rooms/windows and walls. It was a little bit noisy - you could hear other toilets being flushed and showers running etc. We arrived late at night and found the check in staff rather abrupt and unwelcoming. Other than that the other staff in the restaurant and bar etc were friendly and helpful. On departure you have to be out of your room by 12 noon. Our flight was not until late that night and it would have been nice if the hotel had a hospitality room for guests to freshen up in - we have had this service in other hotels we have stayed in.

 (2869078)

4.1 / 5 Anonymous on 12/09/2005 (Young couple)

the hotel gave us a free upgrade to a superior room which was lovely

breakfast was a bit disappointing as the hot food was very cold every day.

Overall: the location of the hotel was great as was the room the only let down was the breakfast.  (2693316)

4.1 / 5 Rainer [Moeglingen, Germany;DE] on 14/08/2005 (Other)

Room was really nice and the staff performance good and helpful

Price of the garage (Park house)

Overall: Room was excellent and quiet. Hotel is clean and the staff very helpful.  (2381977)

4.3 / 5 Anonymous on 02/05/2005 (Solo business traveller)

Very clean, bed extremely comfortable, checkin staff v. friendly (checkout staff not so good)

breakfast not great, inroom kettle's plug not compatible with the socket in the room!

Overall: The hotel is great for Termini station, literally just round the corner and close to the Metro. The check in staff were pleasnat and welcoming the room was spotless (I would imagine it had just been refurbished) and very comfortable. The check-out receptionist was not so friendly, but efficient. I was leaving early and was a bit disappointed in the breakfast buffet (the room service breakfast started a little too late for my schedule). The reception is functional and there is a bar. Would definitely book into this hotel again and recommend it. It is probably a US/UK 4 star hotel.  (2198523)