| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 4.1 / 5 |
| Overall value for money |  3.6 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room |  4.0 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel |  4.4 / 5 |
| Guest Rating | 4.0 / 5 |
4.4 / 5
Anonymous
on 16/12/2004
(Mature couple)
Clean, pleasant surroundings and close to the places we wanted to visit
Overall: Cannot add anything except that we had a most enjoyable stay and will certainly come back again if we come to York (1565164)
4.1 / 5
KELLI [ROCHDALE, United Kingdom]
on 21/11/2004
(Same sex couple)
nice clean and friendly
na
(1672817)
4.1 / 5
Alistair [Royston, United Kingdom]
on 27/10/2004
(Family with young children)
Modern hotel, with central location. Easy walking access to city centre and its attractions/shops
Overall: Having moved from Yorkshire 5 years ago, it was great to be back! All staff polite and friendly with usual Yorkshire hospitality - or am I biased? 5th floor gives a pleasant view of Cliffords Tower. Tea/Coffee facilities in room. No bath for long soak afer walking the city walls but stylish shower with massager makes up for that. Parking on street can be a problem, so new visitors should note council parking at Castle Mills has allocated parking for hotel guests - ask for permits AFTER finding a space! Located directly across street (1613357)
4.4 / 5
George [Sunderland, United Kingdom]
on 22/09/2004
(Mature couple)
Large, well furnished room; good view from room.
A bath, rather than just a shower, would have been an advantage.
Overall: This is the fourth occasion I have stayed in this hotel, including a 2 night stay in May, along with approx. 30 family members, on the occasion of my daughter's wedding. My experience has always been good. (1507095)
3.3 / 5
Anonymous
on 15/09/2004
(Young couple)
(1490743)
4.0 / 5
Elaine [Southport, GB]
on 16/11/2009
(Mature couple)
(108956119)
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