| Check-in process | 4.1 / 5 |
|---|---|
| Working order of facilities / equipment | 4.2 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 4.2 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.2 / 5 |
Good room. convenient location.
Breakfast, especially the bread toaster/burner and a concoction calling itself cappucino.
Overall: functional, practical & convenient (108296332)
The room was large, clean and comfortable.
The location was pretty noisy. The main restaurant was closed and had clearly been closed for some time. General cleanliness round the hotel wasn't good. A "clerical error" nearly led to me being charged twice for breakfast. Breakfast was a bit basic. £15 a day for broadband? I pay that a MONTH at home.
Overall: What a shame. The room was very well presented - spacious, modern and comfortable. Not having basic Freeview TV channels is poor these days though. The problems really start as soon as you leave your room. The lifts were obviously new and obviously cheap. The call buttons on the third floor are broken already. Paper litter was left lying in the corridor too long. Food in the hotel was very limited and there was nowhere within walking distance. The thing that really soured my view of the place was when the checkout receptionist wanted me to pay another £8 a day for breakfast when it had already been included in my room rate. I wonder if that happens often? (108715538)
staff were great, cost and rooms very good
(107728369)
TV remote broken. Took to desk and got it back still broken. Only worked sporadically. Food order delivered to table was not what was ordered.
Overall: A little like "faulty Towers"!! (108156578)
Fantastic shower - lots of hot water. Very impressed with the modern decor and cleanliness for a functional room. Crisp white sheets on a comfortable bed.
Overall: Would definately stay again (108679588)
Big comfortable bed.Great view of cricket!
Allocated wrong room. Other family entered our room with key card while we were in.
Overall: Excellent value for money. Modern facilities. (108686846)
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