| Check-in process | 4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 4.0 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff | 3.7 / 5 |
| Your room | 4.2 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 4.4 / 5 |
| Guest Rating | 4.0 / 5 |
(108819339)
staff were very polite and very helpful. after a long journey the early occupation of room was very much appreciated, also the location of room 216 close to the central lift was ideal for my disabled husband.
in the private breakfast room the toaster was "on the blink". Bread had to be put into it three or four times to become "toast" and this caused quite a backlog.
Overall: Very pleasant (107688283)
Excellent peaceful venue with close access to London - a peaceful haven to return to!
Don't really have any - would definitely stay again.
Overall: A very pleasurable experience - excellent value for money - and delivered everything it professed to. The tranquil environment was its greatest "plus" (107723032)
(107622453)
Nice rooms, restaurant was excellent and staff were very friendly and chatty
No mini bar in the room and the film buying function didn't work on the tv which we would have paid for to watch
Overall: Very happy with our stay good value for money (107620594)
large room, good security, adequate facilities. Buffet breakfast was good.
Staff were totally indifferent. We are still waiting for the extra pillows that were requested at 21.00.
Overall: Lack of committed staff spoiled good facilities (107198275)
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