| Check-in process | 3.3 / 5 |
|---|---|
| Working order of facilities / equipment | 2.2 / 5 |
| Overall value for money | 2.3 / 5 |
| Performance of staff | 3.0 / 5 |
| Your room | 1.9 / 5 |
| Overall experience | 2.3 / 5 |
| Order and cleanliness of the hotel | 2.2 / 5 |
| Guest Rating | 2.5 / 5 |
(2106421)
Room 3 had stains all over the carpet, not pleasant at all. Room 6 the curtains were filthy, not even hemmed just cut off at the bottom and also under the beds were dirty. The continental breakfast was adequant, but not what you expect for a continental breakfast, fruit juice, cereal and toast, the tea was weak and not hot. Table clothes were plastic a blast from the 60s!! cutlery and crockery left a lot to be desired.
(108380396)
(108805795)
room in need of decorating
(108291774)
Staff were friendly and helpful. Continental breakfast did what it says on the label.
Tiny bed; no wardrobe or drawers to place clothes in; wc was in the shower cubicle, which meant clothes get wet when in cubicle for reasons other than showering; shower cubicle smelt off; no spoon to stir powdered hot drink whitening (no milk); only one towel (single room).
Overall: Disappointed, although cheap, was still not worth the price paid as it was the smallest bed I've ever slept in, in the smallest room I've ever slept in (except for a bivouac) with the smallest ever en-suite facilities. I hope I never have to return in an emergency. (108623903)
The staff were very friendly and helpful.
The rooms had a damp smell to them and the shower was just a trickle. I would not reccommend the full english breakfast.
Overall: The hotel was fine as somewhere to rest your head during a flying visit to London, but I would not have wanted to stay there for a longer holiday. (107525530)
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