| Check-in process | 4.1 / 5 |
|---|---|
| Working order of facilities / equipment | 3.9 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 4.0 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.0 / 5 |
(108782931)
Although there was a hot water problem, this was resolved promptly and we were informed during breakfast that the water was back on, great customer service
(108866411)
Room clean and tidy-excellent gym and pool with
sauna and steam rooms.
Average breakfast with not enough variety.
Overall: Celebrating a retirement at a nearby golf venue. (108271203)
pleasant and comfortable rooms and public areas, helpful staff
One young man in the bar did not understand our order and was then very rude
Overall: A really good hotel that catered for our needs with efficient and friendly service. (108655606)
good breakfast
no clocks in the bedroom or in the waiting room
Overall: overall it was good stay (108885072)
hotel was okay
breakfast was good
needs new carpet in the room
some mold around bath and shower
Overall: good (108558247)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.