| Check-in process | 4.3 / 5 |
|---|---|
| Working order of facilities / equipment | 4.3 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff | 4.6 / 5 |
| Your room | 4.3 / 5 |
| Overall experience | 4.4 / 5 |
| Order and cleanliness of the hotel | 4.6 / 5 |
| Guest Rating | 4.3 / 5 |
Quirky room shape
Public area (sitting room) rather unwelcoming atmosphere.
Overall: Great location. Hotel already looking a little tired and weatherbeaten (broken tiles in lift, chipped paint in rooms).While the building itself still oozes charm and atmosphere of a victorian era, the brasserie and public areas seem less than warmly welcoming. If the rest of the Publisher suites have as little hanging/ storage space as ours had, bring hand luggage only. (2968088)
Enjoyed the friendly staff, loved the access to the gym, excellent room....#402
small but, restocking q-tips daily....longer gym hours
Overall: The Scottsman exceeded our expectations. Everything about our stay was superb, from check in to departure. Staff was very friendly, great room, great bar, great service! Thanks (2453152)
The size, decor, appointments and layout of the room was better than excellent.
Few non-fee TV channels and the CD player would not play US CDs.
Overall: We were getting married in Edinburgh so there several special requests - and the staff couldn't have been more accomodating. The Brasserie restaurant staff were equally good and the food excellent. This hotel has truely world-class concierge team. (2054021)
Room was spacious, very quiet given the city centre location and facilities were execellent
We could find no fault with our accommodation
Overall: We were treated with courtsesy and all our whims were catered for. The hotel provided execellent restaurant facilities and is ideally sited to enjoy Edinburgh (1854267)
(1946593)
everything.
none.
Overall: we have stayed in veriouse 4 and 5 star hotels in Edinbourgh, none have come anywere near to the outstanding service we recieved at the scotsman. we will stay again in the future. (1868756)
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