| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.6 / 5 |
| Overall value for money |  3.9 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 3.6 / 5 |
| Overall experience | 3.8 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 3.9 / 5 |
4.7 / 5
Mark [rhyl, GB]
on 05/08/2009
(Group of work colleagues)
Very friendly staff. Quick booking in and out process.
Rooms could do with a bit of updating. Fine for one night or two nights, but wouldn't like it for more than 2, or 3 at a stretch.
Poor selection of TV channels considering the digital switchover is soon to take place.
No fridge in room.
Overall: Great hotel in a great city and will stay there again next time I am in Nottingham, which is usually at least once a year. (108546085)
4.3 / 5
Anonymous
on 16/06/2009
(Young couple)
The room was spacious with a medium sized but comfortable bed. The inclusive breakfast was very good.
The lack of air conditioning was my only complaint about my stay. The night i stayed at the Rutland was quite warm and there was no air movement in the room at all.
(107756156)
3.3 / 5
jean-marc [Edinburgh, GB]
on 11/06/2009
(Solo business traveller)
very good staff at the reception. very friendly
Confusing breakfast set up as usual. People don't know if they have to wait or take seats. Had to call waiter for coffee. Was offered toasts when I almost finished my breakfast.
Room 216: needs its taps fixed as they are hard to turn on & off. The missing lid on top of tap makes it look dirty.
Overall: Nice hotel. You have a fantastic team at the reception. I hope you know that. (107915226)
3.7 / 5
Anonymous
on 14/04/2009
(Solo leisure traveller)
Good staff, service, and breakfast
Toilet seat was badly fitted
(107498319)
4.4 / 5
Anonymous
on 14/04/2009
(Solo leisure traveller)
(107614818)
4.1 / 5
mary [Edinburgh, GB]
on 06/04/2009
(Same sex couple)
clean and efficient breakfast excellent
radiator could not be turned off first night so woke up not feeling well and overheated but was moved to new room next day
Overall: good (107767826)
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