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4 star

Radisson Edwardian Sussex Hotel, London

19-25 Granville Place, London, W1H 6PA
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Guest Reviews

Summary of Guest Ratings

Check-in process 4.1 / 5 4.1 / 5
Working order of facilities / equipment 4.0 / 5 4.0 / 5
Overall value for money 3.6 / 5 3.6 / 5
Performance of staff 4.3 / 5 4.3 / 5
Your room 3.7 / 5 3.7 / 5
Overall experience 4.0 / 5 4.0 / 5
Order and cleanliness of the hotel 4.5 / 5 4.5 / 5
Guest Rating 4.0 / 5 4.0 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

2.9 / 5 2.9 / 5 David [Lisburn, GB] on 08/10/2009 (Solo business traveller)

Hotel was very nice

Had asked for a smoking room, they put me in a non-smoking room as they did't have one unless I spent another £30 on upgrading to the bigger room, bit of a rip-off, I was only there for one night and the upgraded room wasn't being used anyway.

Overall: Apart from the upgrade charge, everything was fine.  (108233777)

5.0 / 5 5.0 / 5 Jacqueline [Brighton, GB] on 29/06/2009 (Same sex couple)

it was excellent, good location, helpful and efficient staff good room with excellent beds, quiet despite being just off Oxford Street

no biscuits on the tea tray

Overall: brilliant - central hotel with excellent, helpful staff and great room/bathroom  (107631931)

3.9 / 5 3.9 / 5 Anonymous on 08/06/2009 (Mature couple)

bathroom was very small

 (107737093)

3.9 / 5 3.9 / 5 Anonymous on 08/04/2009 (Young couple)

Very friendly & helpful staff. Good central location.

One lift not sufficient for hotel of this size.

 (107376810)

4.3 / 5 4.3 / 5 Barry [Aalborg, DK] on 21/06/2008 (Solo leisure traveller)

facilities

small room but acceptable

Overall: with the discounted weekend rate excellent value.  (97947416)

2.4 / 5 2.4 / 5 Anonymous on 17/06/2008 (Solo leisure traveller)

Facilities are very clean although the room is indeed tight. Location is convenient.

The process of check-in&out was extremely slow...

Overall: So so. It's worth maybe £60 per night but not £90.  (99612619)

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