| Check-in process | 4.1 / 5 |
|---|---|
| Working order of facilities / equipment | 4.0 / 5 |
| Overall value for money | 3.6 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.5 / 5 |
| Guest Rating | 4.0 / 5 |
Hotel was very nice
Had asked for a smoking room, they put me in a non-smoking room as they did't have one unless I spent another £30 on upgrading to the bigger room, bit of a rip-off, I was only there for one night and the upgraded room wasn't being used anyway.
Overall: Apart from the upgrade charge, everything was fine. (108233777)
it was excellent, good location, helpful and efficient staff good room with excellent beds, quiet despite being just off Oxford Street
no biscuits on the tea tray
Overall: brilliant - central hotel with excellent, helpful staff and great room/bathroom (107631931)
bathroom was very small
(107737093)
Very friendly & helpful staff. Good central location.
One lift not sufficient for hotel of this size.
(107376810)
facilities
small room but acceptable
Overall: with the discounted weekend rate excellent value. (97947416)
Facilities are very clean although the room is indeed tight. Location is convenient.
The process of check-in&out was extremely slow...
Overall: So so. It's worth maybe £60 per night but not £90. (99612619)
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