Salthouse Harbour Hotel, Ipswich
1 Neptune Quay, Ipswich, IP4 1AXGuest Reviews
Summary of Guest Ratings
| Check-in process |  4.6 / 5 |
|---|---|
| Working order of facilities / equipment | 4.6 / 5 |
| Overall value for money |  4.3 / 5 |
| Performance of staff | 4.5 / 5 |
| Your room |  4.6 / 5 |
| Overall experience | 4.6 / 5 |
| Order and cleanliness of the hotel | 4.7 / 5 |
| Guest Rating | 4.5 / 5 |
How to book this hotel or view prices
Guest Reviews
4.9 / 5
Robert [Norwich, GB]
on 16/11/2009
(Mature couple)
(108348462)
4.9 / 5
susan [derby, GB]
on 19/09/2009
(Mature couple)
Overall: couldn,t find anything to fault!! unusual for us!!!! breakfast menu and food particuarly good (108770817)
4.7 / 5
peter [romford, GB]
on 03/09/2009
(Mature couple)
(108634672)
5.0 / 5
kevin [billericay, GB]
on 31/07/2009
(Mature couple)
price £14 for 2 of us including B&B.
An error on the booking system but fair play to the hotel it honoured the booking and our room had a nice view of the marina which we could have ended up in a broom cupboard for that price. well done to the reception staff and Manager
not a bad point as such but pity about the building work next door
Overall: superb (108266072)
5.0 / 5
Anonymous
on 15/06/2009
(Mature couple)
Nice room, helpful staff, excellent breakfast
Difficult to locate in heavy town traffic. Sign posts ran out.
Overall: Excellent once we found it....... (107596046)
4.0 / 5
Anonymous
on 03/06/2009
(Mature couple)
Friendly staff
1) slow service at breakfast: waitresses seemed preoccupied and forgot to do basic things like bring orange juice.
2) lift broke down: long way to walk up to sixth floor and then down again with all our baggage when checking out.
Overall: enjoyed it: probably helped by the good weather! (107634041)
Why do we publish ratings from Active Hotels?
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
How do I add a rating?
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
How do you manage to collect so many ratings?
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.