| Check-in process |  3.8 / 5 |
|---|---|
| Working order of facilities / equipment |  3.5 / 5 |
| Overall value for money |  2.8 / 5 |
| Performance of staff | 3.8 / 5 |
| Your room |  3.3 / 5 |
| Overall experience | 3.2 / 5 |
| Order and cleanliness of the hotel | 3.7 / 5 |
| Guest Rating | 3.4 / 5 |
4.1 / 5
Anonymous
on 02/09/2004
(Mature couple)
ample parking, polite & friendly staff,good breakfast
Decor is a little bit dated.
Overall: The accommodation was fairly average. We were looking for a 'stopover' for the night and not out on a special occasion so it was sufficient. The staff were very friendly and polite which which made all the difference to the overall experience. (1456092)
2.9 / 5
Carole [Milton Keynes, GB]
on 21/07/2009
(Mature couple)
room availability and price
wafer thin pillows and bedding, slightly jaded appearance of furniture and fittings, massively over-priced breakfast
Overall: Adequate, but next time would pay more to stay somewhere a bit nicer with a decent breakfast for a reasonable price - we went to MacDonalds and both ate well for under the price of one breakfast in your hotel (107372194)
4.3 / 5
Anonymous
on 14/07/2009
(Mature couple)
Easy access off A1
Noisy location the room facing onto A1 island/junction. No air-conditioning so it was very hot and not practical to open the windows due to the traffic noise.
Evening menu was not substantial enough. The reception staff were not enough to deal with jobs - check-in, serve food and deal with bar drinks, though the only one available did so very willingly and cheerfully. She was put in an unsafe situation.
Overall: Pleasant and relaxing. (107859919)
3.9 / 5
Anonymous
on 30/06/2009
(Group of work colleagues)
(107751092)
3.9 / 5
Anonymous
on 02/06/2009
(Group of adult friends)
FOOD WAS GREAT. SERVICE WAS SLOW DUE TO ONE MEMBER OF STAFF COVERING THREE JOBS ALTHOUGH SHE WAS A VERY NICE PERSON WHO WAS WORKING AS HARD AS SHE COULD.
SLOW SERVICE ON ARRIVAL, ROOM WAS HOT AS THERE IS NO AIR CONDITIONING
(107999407)
4.9 / 5
Steven [Merseyside, GB]
on 24/05/2009
(Group of work colleagues)
We found the hotel staff very friendly and helpful, room very nice and bed was very comfortable, we ate dinner in the hotel restaurant, which was really enjoyable.
no bad points
Overall: Our son was having his Passing Out Parade from the Armed Forces in nearby Bassingbourn, and having had a lovely day there, we returned to the hotel and ate our evening meal in the restaurant, the food was lovely, and the service very good. Would definately recommend staying here. (107542029)
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