| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  4.0 / 5 |
| Overall value for money |  3.9 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.0 / 5 |
4.9 / 5
Anonymous
on 24/08/2004
(Mature couple)
could not fault anything had exceptional stay
none
(1426174)
3.4 / 5
Anonymous
on 29/10/2009
(Same sex couple)
Picturesque hotel building and surroundings
Restaurant, bar and lounge area
Excellent food and service
Smiling, efficient staff
Convenient, quiet with good facilities
Bathroom plumbing badly needs attention; hot water was scalding hot and there were no mixer taps. Cleaning. Brown stains in sink and bath (dripping taps) and mould on bathroom tiles and around the bedroom window frame (inside). Kettle needed wiping and decalking.
Overall: Very pleasant, beautiful setting (108442454)
4.1 / 5
[Gateshead, GB]
on 26/10/2009
(Solo business traveller)
Friendly staff.
It was late when I arrived and the pathway to my room wasn't well lit. Room numbers were not prominant.
(108232514)
2.7 / 5
Andrew [Witney, GB]
on 19/10/2009
(Solo business traveller)
Food was quite nice if a bit too rice for someone staying the whole week
I didn't think the room was that clean. there was a constant dripping tap in my bathroom that kept me awake.
Electrical problems meant no breakfast on my first night.
Please dont ask if i want cracked black pepper with everything including pudding!
(108972848)
3.6 / 5
Anonymous
on 05/10/2009
(Solo business traveller)
Good breakfast (although toaster broke on second day), friendly staff, minor issues resolved promptly and politely.
Stayed 4 nights, not knowing what time I would return, on two nights I could not be given a table in the dining room and due to the small and oddly laid out bar facilities, Icould not eat in the bar either. Whilst I was given directions to walk to a local pub this in turn did not serve food on the night in question, so each of these nights I had a walk of over two miles on unlit roads, for me it was inconvenient however for a lone female traveller it would have been quite difficult.
Overall: OK. (108265495)
5.0 / 5
Andrew [Ipswich, GB]
on 04/10/2009
(Solo business traveller)
Beautifully decorated room, clean and large bathroom, large television, friendly staff, great surroundings, comfortable bed, great pool/mini-gym, food excellent - buffet breakfast is extensive and the room service food is well cooked and in very large portions
Only negative is that the hotel is used for conferences and the attendees seem to feel the need to get drunk and roll back to their rooms as late as possible - as the rooms have doors opening directly onto the grounds then noise travels. Bring earplugs.
Overall: I stay away once a week for business. This hotel comes in the top 3 I've used in the last few years. (108947313)
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