| Check-in process | 4.7 / 5 |
|---|---|
| Working order of facilities / equipment | 3.3 / 5 |
| Overall value for money | 3.0 / 5 |
| Performance of staff | 4.3 / 5 |
| Your room | 3.0 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel | 3.0 / 5 |
| Guest Rating | 3.6 / 5 |
location and reception area
the bed
Overall: bed towel availability (97948949)
Excellent and very helpful staff,bathroom facalities very good
gym - equiptment unusable or old/broken. Room - blankets stained,spare blankets and pillows should be provided. heating fans create too much noise,also fans in wc and bathroom permanently on despite lights being turned off,difficult to sleep.
Overall: we booked this particular citadines because it had gym facilities. these proved to be inadequate,and situated in an inappropriate space with no natural light or ventillation. The staff were fantastic and very helpful. Our room although containing a good bathroom,had poor sleeping facilities with only one stained blanket,no extra blankets or pillows were provided. the carpet in the living area was also stained and the cleanliness was not up to my standard (3304101710)
(3304334523)
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