| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment |  3.6 / 5 |
| Overall value for money | 3.5 / 5 |
| Performance of staff |  4.2 / 5 |
| Your room | 3.4 / 5 |
| Overall experience |  3.8 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 3.8 / 5 |
3.9 / 5
anthony [tavistock, GB]
on 16/10/2009
(Solo business traveller)
clean quiet room comfortable bed,microwave and hob in room
TV reception poor, only see 1-2 channels
shower toilet cubicle very small, wet socks if using toilet after shower
Overall: nice area close to royal marsden hosital and restaurants. (108293840)
3.0 / 5
Anonymous
on 29/09/2009
(Group of work colleagues)
central, clean, no fuss, lovely peroid building.
room was tiny. Bathroom was like some prefabricated box taken from a train. You could sit on Loo and have a shower at same time!! very efficient if ur German maybe. The shower water didnt even fully drain away from floor so ur slopping around in 2 day old water by the time u check out. lovely image eh.
Overall: i can get over the small room ok but the bathroom was the worst i have ever seen in a apt/hotel (108986564)
4.0 / 5
Anonymous
on 08/09/2009
(Solo leisure traveller)
(108937880)
4.7 / 5
Anonymous
on 01/09/2009
(Solo leisure traveller)
The staff and support staff were very helpful
I guess climbing the stairs was a bit difficult at times although it was not something I needed to do more than a couple of times a day.
Overall: I was impressed by the friendly and helpful service and advice. They helped make my stay a very pleasant experience. (108144883)
4.3 / 5
Richard [Bristol, GB]
on 22/08/2009
(Mature couple)
Airy, quiet, convenient
Stairs!
Overall: Very pleasant (108343533)
4.1 / 5
Anonymous
on 12/08/2009
(Solo leisure traveller)
Location--close to tube station, groceries, restaurants, museums, etc.
Room--adequate size; much bigger than other hotels at same price; bathroom was the modular one and it was not too small like other hotels but it was functional.
Kitchenette--I didn't cook, but the fact that I can, is really good.
Fan--some hotels in London don't even have one and it was a warm weekend when I was there. The fan came in handy.
Bed--I was in a single room, but the bed was a double. Two people could have slept in this room.
Not a major one, but the TV is too small. And there are not a lot of channels. Also, no lifts and I was on the top floor, but wasn't really a problem for me.
Overall: I will definitely stay again if I can get the same rate or even lower. I love the area of South Kensington. (108551707)
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