| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.9 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 3.9 / 5 |
| Guest Rating | 3.9 / 5 |
2.9 / 5
M [Bigbury on Sea, GB]
on 07/10/2009
(Mature couple)
Breakfast in the actual hotel dining room was great.
Serving staff were great and very hospitable. Reception on arriving was great.
Food in the pub attached to the hotel left a lot to be desired. We paid a lot of money for steak bagettes and had to search for any sign of the steak.
On leaving it would have been nice if the receptionist had asked us if we enjoyed our stay.
Overall: It is an ok hotel wwith a great potential, I used to live in the area for a long time so have known it well. Unfortunately it is getting a little shabby. (108451512)
4.7 / 5
Anonymous
on 28/09/2009
(Solo business traveller)
Excellent staff, always very friendly and helpful
Pity the price went up quite so much after the refit although I understand!
Overall: I like this hotel (108973471)
4.7 / 5
Anonymous
on 22/06/2009
(Mature couple)
Always friendly and a very nice area locally. Not too near Ascot which is the reason I use it.
Could have instructions to use shower as I wear glasses and couldn't see through them as steamed up as no actual ventilation in the bathroom! very small point.
Overall: Excellent, I have used this hotel many times. (107821011)
4.0 / 5
Anonymous
on 11/05/2009
(Solo business traveller)
Nice location
None, perfectly pleasant stay
Overall: Fine, no complaints (107637487)
3.9 / 5
Anonymous
on 09/10/2008
(Solo business traveller)
(107687961)
3.9 / 5
Anonymous
on 23/09/2008
(Same sex couple)
(107257499)
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