| Check-in process |  3.7 / 5 |
|---|---|
| Working order of facilities / equipment |  3.6 / 5 |
| Overall value for money | 3.4 / 5 |
| Performance of staff | 3.6 / 5 |
| Your room | 3.5 / 5 |
| Overall experience | 3.5 / 5 |
| Order and cleanliness of the hotel | 3.5 / 5 |
| Guest Rating | 3.6 / 5 |
1.4 / 5
David [Sutton Weaver, Runcorn, GB]
on 17/11/2009
(Other)
bad smell, hallway carpet is disgusting, room especially bathroom 10 years overdue an update, cold water, breakfast was a joke for £16 ! does anyone ever sample the breakfast
Overall: horrible, disgusting, filthy place that could be so much better ! my collegue was sent to an unmade room with human sewage still present in the toilet (108648719)
4.3 / 5
Anonymous
on 11/11/2009
(Young couple)
Very helpful, friendly staff and efficient service in the hotel. Very good value for money. Rooms large and well-equipped. Bed linen and towel very clean.
Area around the bathroom sink was not spotless - but only watermarking, nothing sinister. Shower was a bit erratic - pressure and temperature. Service in the Time Out bar VERY slow and it took 15 minutes to find out what the soup of the day was, by which time we didn't have time to eat anything.
Overall: Overall impressed with the value for money and the service and staff in the hotel were excellent. A few small niggles but I impressed overall with what we got for our money. (108378034)
2.3 / 5
Anonymous
on 09/11/2009
(Solo business traveller)
excellent leisure facilities. Good attentive staff in the restaurant.
The corridors - reminiscent of Stalag Luft 19!! Desparately in need of a face-lift/lick of paint/TLC/demolition - as was my room.
(108187278)
3.6 / 5
Anonymous
on 01/11/2009
(Solo business traveller)
excllent breakfast - healthy :-)
Room smelt a little damp and the corridor very smelly
Overall: Would not stay again if I could find somewhere smaller (108698203)
4.1 / 5
stephen [flitwick, GB]
on 27/10/2009
(Mature couple)
friendly staff, good bar snacks reasonably priced
dated decor in corridors
Overall: facilities as we expected for our weekend break (108428962)
5.0 / 5
Anonymous
on 07/10/2009
(Group of work colleagues)
Room very very clean and tidy. All staff were helpful and polite.
Overall: Relaxing and hasslefree. (108615910)
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