| Check-in process |  4.1 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money |  4.0 / 5 |
| Performance of staff | 4.1 / 5 |
| Your room | 3.9 / 5 |
| Overall experience | 4.0 / 5 |
| Order and cleanliness of the hotel | 4.1 / 5 |
| Guest Rating | 4.0 / 5 |
4.9 / 5
Anonymous
on 11/11/2004
(Group of adult friends)
rooms and bar are much more brighter, hotel much nicer sincet stay there
brekfast not included in price. bar not opened late for residents
Overall: i have stayed there before so i knew pretty much everything and i know the surrounding area (1574291)
4.0 / 5
Pamela [Aberdeen, GB]
on 16/11/2009
(Young couple)
(108237076)
4.7 / 5
Jean [Manchester, GB]
on 02/11/2009
(Mature couple)
As we arrived on the Friday at 11 a.m. we were very pleased to be able to use our room although initially we were worried that as the wedding was 1 .30 p.m. we might have had to leave our luggage and not actually use the room until after the reception which turned out to be after midnight.
Not really a bad point but we did have problems with the room key when we returned from the reception which was after midnight. This was soon put right by the gentleman on reception.
Overall: Very good. Excellent breakfast and service in the restaurant. (108134727)
4.0 / 5
Marica [Göteborg, SE]
on 21/10/2009
(Mature couple)
More variation on the breakfast menu would have been preferred such as a variation on bread and also some cheese for the bread. Also, the room tempature could have been a little warmer.
(108533807)
3.9 / 5
hazel [leicester, GB]
on 21/10/2009
(Mature couple)
room clean,staff friendly, food good, quiet for a city centre hotel.
stricter enforcemrnt regards smoking in rooms,it is the law!!!!!higher fines should bein place!!!!
Overall: sick to death of the fire alarm going off,we have stayed twice and on both times we have been dragged out off bed at stupid o'clock time!!!! (108759824)
5.0 / 5
karen [morpeth, GB]
on 21/09/2009
(Mature couple)
Receptionist were most helpful when I needed to receive a fax and send one back. Restaurant and bar staff were wonderful.
Overall: Absolutely wonderful hotel,we will now always stay in a premier inn. (107471844)
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