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Home > United Kingdom > England > Cheshire > Sandbach > Chimney House

Chimney House, Sandbach

Congleton Road, Sandbach, CW11 4ST
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Summary of Guest Ratings

  • Check-in process 3.9 / 5 3.9 / 5
  • Working order of facilities / equipment 3.3 / 5 3.3 / 5
  • Overall value for money 3.5 / 5 3.5 / 5
  • Performance of staff 3.8 / 5 3.8 / 5
  • Your room 3.5 / 5 3.5 / 5
  • Overall experience 3.5 / 5 3.5 / 5
  • Order and cleanliness of the hotel 3.6 / 5 3.6 / 5
  • Guest Rating 3.6 / 5 3.6 / 5

Guest Reviews

3.4 / 5 3.4 / 5 Anonymous on 10/10/2009 (Solo business traveller)

Staff very helpfull and they tried to meet requests. Good location as near to M6 and for me work.

Rubbish left in room, behind rubbish bin and in the bathroom. Floors had not been vacuumed and were dirty. Shower was poor and took a long time to get hot. Poor fitting windows which were not double galazed so some traffic noise from M6.

Overall: Comfortable hotel for business use with good food despite the revised menu that meant a favourite of mine had been removed. Some good new items including the Tuna steak which was excellent.  (108761413)

3.9 / 5 3.9 / 5 Anonymous on 11/08/2009 (Mature couple)

 (108385801)

2.6 / 5 2.6 / 5 Anonymous on 03/08/2009 (Young couple)

helpful and friendly staff

room only set up for single occupancy - so needed to request more towels. No remote control for TV. View of a brick wall from the window. Extrememly noisy bathroom fan that stayed on for 20 mins and was louder than the TV.

Overall: disappointing - for the same money we could have stayed at a holiday inn express and had a better experience.  (108740544)

4.3 / 5 4.3 / 5 Luis G [Mexico City, MX] on 30/06/2009 (Mature couple)

Excellent room. Very nice Hotel. Very good location just off the M& if you are travelling North to the Lakes or Scotland.

 (107344608)

4.3 / 5 4.3 / 5 Anonymous on 03/06/2009 (Mature couple)

Although the hotel has just been taken over the attention and pleasant demeanor of the staff was exemplary - particularly the duty reception staff. Restaurant staff were learning fast though lacking complete menus (expecting new ones any day I would not doubt)

Ceiling lights in room not all working. No sensible wine list and absolutely no spirits and beer list in restaurant. Biggest issue (small in the circumstances) - The coffee was dreadful and usually only warm - for our last breakfast we discovered an expresso machine exists - hurray.

Overall: Excellent. Perfect for a weekend while visiting friends without accommodation for us and providing a venue for us to entertain.  (107823258)

4.3 / 5 4.3 / 5 Anonymous on 26/05/2009 (Solo leisure traveller)

Booking good and cancellati9n if necessary very useful but not needed. Room fine - comfortable and spacious No charge for small dog appreciated.

Overall: Excellent - like system of own room with door into parking area - extremely useful Wish youhad more hotels like this throughout the country.  (107847861)

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