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3 star

Citadines Apart'hôtel Austerlitz, Paris

27 Rue Esquirol, Paris, 75013
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Guest Reviews

Summary of Guest Ratings

Check-in process 3.8 / 5 3.8 / 5
Working order of facilities / equipment 3.8 / 5 3.8 / 5
Overall value for money 3.2 / 5 3.2 / 5
Performance of staff 3.7 / 5 3.7 / 5
Your room 2.9 / 5 2.9 / 5
Overall experience 3.4 / 5 3.4 / 5
Order and cleanliness of the hotel 3.8 / 5 3.8 / 5
Guest Rating 3.5 / 5 3.5 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

3.9 / 5 3.9 / 5 Victoria [London, GB] on 03/11/2009 (Mature couple)

Located near to the metro and several bus routes Free internet access Cleanleness

The reception is not staffed at certain times - we needed to get into the hotel to collect our bags and noone was there to let us in - and no one replied at the other citadines - if it wasn't for a guest who was also going into the hotel we would have been left on the doorstep. The toilet is separate from the rest of the bathroom - and it means walking right through the kitchen and bedroom to wash the hands. Microwave is very high up - nearly dropped a pan of scalding water as difficult to reach up.

Overall: Not as plush as the other citadines - and the fact the reception is not always staff is a hazard when staff also don't respond at the other citadines who are meant to. Room was a bit small but acceptable.  (108434139)

4.0 / 5 4.0 / 5 Ildiko [Göteborg, Sweden;SE] on 27/01/2006 (Solo business traveller)

independence

 (3304081827)

4.6 / 5 4.6 / 5 pascal [Pierrefeu du Var, FR] on 21/11/2009 (Solo business traveller)

excellent accueil surtout de Mme LORGE très gentille et serviable

Overall: très satisfait, j'y retournerai les prochains séjours, et notamment en famille pour découvrir PARIS avec ma fille de 12 ans  (108255008)

4.0 / 5 4.0 / 5 Pierre-André [Trois-Rivières, CA] on 06/11/2008 (Solo business traveller)

L'accueil du personnel

Le bain et la douche ne fonctionnent pas toujours bien

Overall: Bien  (107330223)

3.9 / 5 3.9 / 5 Anonymous on 13/02/2008 (Mature couple)

hôtel bien situé, calme, personnel d'accueil très agréable

au regard du prix de location du studio et considérant que le service hôtelier journalier n'est pas assuré (sauf demande de notre part), nous pensons que le rapport qualité/prix n'est pas, pour cet hôtel, ce que nous sommes en droit d'attendre : moquette tachée, peintures écaillées, ascenseur bruyant, pas de sèche cheveux, manque de certains éléments dans le matériel de cuisine : tire-bouchon par exemple

 (97042892)

2.4 / 5 2.4 / 5 Anonymous on 28/10/2007 (Solo business traveller)

Proximit

Sale, odeur de cigarette, lit inconfortable, bruyant.

 (97764536)

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