3 star

Grafton Capital Hotel, Dublin

Stephen Street Lower, Dublin, D2

Guest Reviews

Summary of Guest Ratings

Check-in process 4.4 / 5 4.4 / 5
Working order of facilities / equipment 3.9 / 5 3.9 / 5
Overall value for money 3.7 / 5 3.7 / 5
Performance of staff 4.2 / 5 4.2 / 5
Your room 4.0 / 5 4.0 / 5
Overall experience 3.9 / 5 3.9 / 5
Order and cleanliness of the hotel 4.1 / 5 4.1 / 5
Guest Rating 4.0 / 5 4.0 / 5

How to book this hotel or view prices

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Night(s) Room(s)

Guest Reviews

4.0 / 5 4.0 / 5 Anonymous on 17/04/2009 (Mature couple)

Receptionist extremmely friendly and helpful. Tear off pad of maps were a good idea and better than those in the guidebook even before being "customised".

Inadequate supplies for self-catering drinks, particularly the lack of a non-fat creamer. Very noisy at nights from 1am till 4am because of patrons from restaurant overflowing to outside entrance.

Overall: We enjoyed our stay  (107482836)

2.0 / 5 2.0 / 5 stephen leslie [frome, GB] on 05/03/2009 (Group of work colleagues)

reception staff very helpful

poor barstaff, residents lounge unavailable, the only way to get a drink was to use night porter(we only got a drink after asking to see the night manager it was only 23:00hrs) or fight your way to the disco bar and then take it to the lounge noisy cooling fan on chill cabinet in the resturant

Overall: at nearly £200 a night per room grossly over priced for the service and facilities we recieved  (97672560)

4.1 / 5 4.1 / 5 Kathleen [Glasgow, GB] on 01/02/2009 (Group of adult friends)

Staff were great, very friendly and eager to help

The hotel is a little run downand in need of remodernisation, especially the bathroom. The showers are old and difficult to use, we had to ask staff how to use them as we thought the shower was broken.

Overall: overall great value for money and in a great location  (107516991)

4.0 / 5 4.0 / 5 Anonymous on 29/05/2008 (Solo business traveller)

Receptionist very helpfull both on check in and out

Bar and restaurant both closed at 11pm and 10.30pm respectively which meant after a long trip i had to go out and find a meal not great for a city centre hotel!

Overall: Good value for money.  (97111465)

3.4 / 5 3.4 / 5 Jill [North East Lincs, GB] on 27/09/2007 (Mature couple)

Central accommodation & clean

the disrespect of other guests

 (97483701)

2.9 / 5 2.9 / 5 Ian [Forfar, GB] on 18/05/2007 (Solo business traveller)

Easy access for my point of business, bed comfortable.

Room seemed rather tired, shower controls very stiff, liquid soap dispenser fell off the wall, just minor irritations really.

Overall: Hotel looked very pleasant from the outside and has a quirky restaurant, central location which was very convenient for my meeting, I could walk to my meeting location - which was just as well as I had to use a public carpark across the road and round the corner, but then Dublin is horrendous for parking. This was a little annoying as it was raining. It would have been nice if the booking process was clearer as to whether the hotel has onsite parking or not. But overall the hotel was adequate for my needs on this occasion.  (99499688)

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