| Check-in process | 4.5 / 5 |
|---|---|
| Working order of facilities / equipment | 4.2 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 4.2 / 5 |
| Your room | 3.9 / 5 |
| Overall experience | 4.1 / 5 |
| Order and cleanliness of the hotel | 4.3 / 5 |
| Guest Rating | 4.1 / 5 |
Your Staff proved to be very efficient and friendly
Overall: Excellent - will gladly recommend to others (107817341)
Hotel was clean, staff friendly, leisure centre adequate
Overall: Very pleasant, would stay there again. (107569544)
this was one of the best hotels i have stayed in
Overall: I will be back to stay at this hotel (107947469)
the staff was very helpful and pleasant. the leisure centre facilities were great and the room was very much up to standard.
the meals were very expensive.
Overall: the people of waterford have to be the most friendly and hospitable people in ireland. we would recommed our family and friends to visit waterford without a doubt. thank you so much for a great holiday! (97912037)
(99231924)
Convienent location, plenty of space in bedroom for 2 guests, leisure facilities which we did not have time to use unfortunately, good value good food in the bar
Could do with extractor fans in bathroom. Also rooms on the front of the hotel suffer from road noise if the window isn't fully shut, which could be a problem in warmer weather. Not the hotel's fault, just the price you pay for the convenient location.
Overall: Car park can be busy. Hotel very convenient for town center and easy access to routes out of town. Had bad experience at 330am being woken by drunks singing outside in the street as my window wasn't fully shut(they actually sang well but it was 330!), and by fellow guests arriving at their room next to mine at 530am being noisy, but neither of these can be blamed on the hotel.Overall a very pleasant stay and would definetly book there again if in Waterford. (97914829)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.