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Home > United Kingdom > England > Northamptonshire > Kettering > The Comfort Hotel Royal

The Comfort Hotel Royal, Kettering, nr Corby

Market Place, Kettering, nr Corby, NN16 0AJ
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Summary of Guest Ratings

  • Check-in process 4.1 / 5 4.1 / 5
  • Working order of facilities / equipment 3.3 / 5 3.3 / 5
  • Overall value for money 3.4 / 5 3.4 / 5
  • Performance of staff 4.0 / 5 4.0 / 5
  • Your room 3.1 / 5 3.1 / 5
  • Overall experience 3.5 / 5 3.5 / 5
  • Order and cleanliness of the hotel 3.6 / 5 3.6 / 5
  • Guest Rating 3.6 / 5 3.6 / 5

Guest Reviews

2.9 / 5 2.9 / 5 Anonymous on 18/10/2009 (Other)

 (108644702)

1.1 / 5 1.1 / 5 Anonymous on 07/09/2009 (Young couple)

None at all

The hotel was dirty, shabby and run down in my opionion. The staff were uninterested in us, with little politeness. The room was extremely basic, and dirty. The noise from the outside was terrible, as even with the windows shut you could hear everything.

Overall: I lived in Kettering for over 30 years, and this was one of the best locations around to stay, hence my booking. This is now one of the worst places I have ever stayed based on the fact that I stay in approx 20 hotels a year.  (108468746)

3.0 / 5 3.0 / 5 Anonymous on 01/09/2009 (Solo leisure traveller)

The staff were very friendly. Single rooms were available.

The shower had virtually no water pressure (I gave up on trying to wash my hair).

Overall: It was OK. Very friendly guests.  (108878105)

3.1 / 5 3.1 / 5 Amanda [Horsham, GB] on 22/08/2009 (Group of adult friends)

Staff were helpful and chatty.

The music from the nightclub opposite woke us all up at around 11pm. Due to the high temperature during the night, the windows had to be kept open. I eventually closed the windows at 1pm when the temperature started to cool. The music was still too loud to let us sleep. By 1.30am, I was fuming and very tired, the children were in tears. We did get to sleep at about 2.30am. As I had specifically booked a family room, I am very surprised that the room was exposed to this problem (not only the music, but the foul language used by the nightclub users as they left). Not an experience I want to repeat. When I mentioned this a breakfast the next morning, it turned out hat the nightclub was owned by the hotel owner, so I doubt that anything will be done about the problem.

Overall: Never again.  (108937500)

4.4 / 5 4.4 / 5 patricia [surrey, GB] on 27/07/2009 (Family with young children)

Clean, Froendly and helpful

 (108436472)

2.1 / 5 2.1 / 5 Peter [Cramlington, GB] on 26/06/2009 (Group of work colleagues)

Lounge and bar welcoming

Sent to unprepared room; replacement room small; no soap for bath/shower; noise from nightclub; windows whistled whenever a light breeze blew; small breakfast choice.

Overall: Not the best!  (107473891)

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