| Check-in process | 4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 3.8 / 5 |
| Overall value for money | 3.7 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.7 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 3.9 / 5 |
Easy to find, close to main routes, but still quiet.
Good food, pleasant room.
Overall: A good base for the car rally in Arras we attended (107354273)
Ideal accommodation for our requirements - a single night stopover on our way from Eurotunnel to the Alps for skiing. Good facilities, not overpriced and early checkout time so we could set off early.
Complimentary tea/coffee very welcome but could do with bigger cups! (well what do you expect from an english person?!)
I booked via telephone with Eurotunnel. I tried doing it online but it was too confusing to work out that for two adults and two children the only possible available option was two twin rooms. I don't think I would book online without that help
Overall: Fine and friendly (107380979)
The room was clean
Food rated abslute zero.
A steak that was inedable unable to chew it was so tough Served with "salad" wich was a small serving of wilted lettuce.
Breakfast.
No hot items at all, a very poor selection of cold meat, stale bread, and prepacked cheese.
Overall: Not A good experiance. (107323698)
Excellent food in the restaurant. Hotel site easy to find and adjacent to the motorway.
No hairdryer. Furnishings very tired. No international tv news.
Overall: It fulfilled our needs as expected (97865936)
Overall: Accomodation was cheap - Eur50, room was cold initially but soon heated up. Only used as a short overnight stay which it was absolutely fine for. Room was clean but the bathroom was a bit tired and for 2 people they supplied 1 bath towel and 2 small handtowels. All the rooms are in a separate block from the main reception - all have external doors. (97814157)
Convenient, all necessary facilities.
The bedroom was a little squashed for three people.
Overall: Good restaurant, sensible menu for British visitors, well priced. Bathroom good. Although the website said there was no parking, in fact parking facilities were very good. (97209181)
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