| Check-in process |  4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 4.1 / 5 |
| Overall value for money | 4.0 / 5 |
| Performance of staff |  4.3 / 5 |
| Your room |  3.8 / 5 |
| Overall experience | 4.3 / 5 |
| Order and cleanliness of the hotel | 4.2 / 5 |
| Guest Rating | 4.1 / 5 |
4.0 / 5
Anonymous
on 22/04/2008
(Mature couple)
It was well taken care of by the staff but sometimes they were a little insensitive as to when to clean.
The mattresses are much too soft. My back was not happy at all they next day. A little harder mattress would be better.
Overall: This particular place was strange because it did not have any place to eat a warm breakfast. It would have been good to know that there is no place where you can eat something warm in the morning like eggs or pancakes. I think this would be a tremendous business for anyone who is willing to try to start such a business. (97602276)
4.0 / 5
Anonymous
on 19/10/2006
(Group of adult friends)
The bed was very comfortable and the hotel is situated away from the main road.
(3305196861)
4.3 / 5
Anonymous
on 19/10/2006
(Other)
- comfortable beds
- clean, well maintained rooms, reception and gardens
- friendly staff
- needed more coat hangers, 5 for 2 people is not enough
Overall: - there was a hairdryer in the room which is good but not mentioned in advert, this would have been helpfull as I didn't need to take my own (3305198713)
3.6 / 5
Tadeusz [Uppsala, SWEDEN;SE]
on 21/02/2005
(Solo business traveller)
Fair room at a fair price, very nice and proffessional staff, good restaurant at an affordable price
I had not been informed that the reception desk is closed after 11pm. The code required for the automatic check in was not sent to me despite I informed about my late arrival (after 10pm). Neither could I check with my credit cards (VISA or MS registered in Sweden). I had to call for a taxi and stay at another hotel the first night. However, the Campanilla staff was very helpfull and understandable when I presented my problem which was obviously not their fault.
Overall: Pleasant experience despite the problems with check in. (1882335)
3.7 / 5
Anonymous
on 26/02/2008
(Solo business traveller)
service rapide et peu d'attente
chambre au rez de chaussée,parking trop proche des chambres, lit jumeaux au lieu d'un grand lit
(97135226)
4.0 / 5
Simone [SOUFFELWEYERSHEIM, FR]
on 14/02/2008
(Family with young children)
(97910033)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.