| Check-in process |  3.7 / 5 |
|---|---|
| Working order of facilities / equipment | 3.8 / 5 |
| Overall value for money |  3.6 / 5 |
| Performance of staff | 3.8 / 5 |
| Your room | 3.6 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel | 4.0 / 5 |
| Guest Rating | 3.7 / 5 |
1.3 / 5
Julie [SOUTH WIRRAL, GB]
on 05/05/2008
(Mature couple)
The rooms were situated in a motel style, the bedding was fresh and clean.
Lack of space, basic accomodation , poor facilites,
Overall: we were shown to an unmaid room, on pointing this out we were asked to come back in an hour, but 2 hours later there was no change and we were given another room. The door/floor panel to the bathroom was loose,and the floor adhesive had become unattached and a poor standard of maintainance, and was a cause of a potential accident . The flooring was of poor quality generally and showed a lot of marking, The room space was very small, and considering that this room had a spare bed {underneath the double bed}i wondered if there was suffient room to extend the bed if needed. the bathroom was crampted and in need of updating the sealants were mouldy in parts. (97646521)
4.0 / 5
THERESE [REDDITCH, United Kingdom;GB]
on 02/11/2006
(Mature couple)
(3305499445)
3.0 / 5
Anonymous
on 26/08/2006
(Young couple)
(3305064110)
4.6 / 5
Anonymous
on 26/08/2006
(Young couple)
Was very good
No Hairdryer
Overall: You staff are excellent, very helpful and good mannered (3305134785)
4.3 / 5
Anonymous
on 07/08/2006
(Mature couple)
Good location, very clean, nice standard of rooms
(3304971221)
4.9 / 5
Anonymous
on 01/08/2006
(Same sex couple)
clean, very friendly and welcoming and great food
room a bit small, but not unexpectedly so.
Overall: Not in a particularly picturesque location but the friendly feel of the place - along side the great food - made up for that. Excellent value for money and I'd definitely stay there again. (3304611534)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.