| Check-in process | 4.0 / 5 |
|---|---|
| Working order of facilities / equipment | 3.5 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 4.0 / 5 |
| Your room | 3.6 / 5 |
| Overall experience | 3.7 / 5 |
| Order and cleanliness of the hotel | 3.7 / 5 |
| Guest Rating | 3.8 / 5 |
The staff is genuire and very accomodating, they are very helpful.
The information provided on line was not accurate, our plane had a delay, the shuttle suppose to be runing, however, when we called the hotel, they said you have to take the taxi. The shuttle was not working, on the internet did not say that.
Overall: Again, the staff is genuine and helpful, the shuttle issue affected the first impression of the hotel and our stay, since the ride is too short no taxi wanted to take us, i had to wait about 40 minutes to get a taxi after flying from cancun,MX for 10 hours. (107394245)
(97861105)
proximity to the airport. Nice staff. shuttle service
small room
(97787889)
(97746648)
I appriciate the service of the hotel
I hate those beds,and not comfortable
(97967426)
Near to the airport.
Small rooms
(97303434)
Our rating system is designed to give you the confidence to find and book the hotel that best suits your needs. We've worked hard to create a fair and impartial process to collect our ratings so you can always be assured of a great hotel experience.
Unlike other sites that offer ratings, our rating process is by invitation only. This ensures that 100% of the ratings you see on our site come from guests that have booked online with us and stayed at the hotel in question.
All our ratings are created by guests who have booked through Active Hotels (or its sister sites) and completed their stay over the last year. We don't edit, alter or adjust the ratings so you can be sure of unbiased opinions.
48 hours after departure from your accommodation booked through Active Hotels or any of our sister sites, you may be invited to complete a guest review questionnaire. This means that, for most hotels, we're able to post more than 1 guest rating every single week. We currently display over 70,000 ratings and we add hundreds of scores from real guests every day.