| Check-in process |  4.2 / 5 |
|---|---|
| Working order of facilities / equipment |  3.9 / 5 |
| Overall value for money | 3.8 / 5 |
| Performance of staff | 3.9 / 5 |
| Your room | 3.8 / 5 |
| Overall experience | 3.9 / 5 |
| Order and cleanliness of the hotel |  4.1 / 5 |
| Guest Rating | 3.9 / 5 |
4.4 / 5
Lewis [San Luis Obispo, United States;US]
on 04/07/2006
(Solo leisure traveller)
(3304946780)
2.7 / 5
Anne [London, United Kingdom;GB]
on 29/06/2006
(Young couple)
The room was clean and the bathroom was well appointed. Plenty of hot water and good water pressure. Very efficient cleaning staff.
The air conditioner didn't work despite my asking at reception twice to have it mended. It was boiling hot around Aix at this time (23rd-26th June) and our sheets and pillows were covered in sweat in the morning! I didn't think much of the food on offer in the hotel either - I didn't come to France to have onions rings! There should be much more choice of decent French food and wine. When you are stuck in the middle of the countryside, you like to be able to relax at your hotel and not worry about driving, but this was so awful that we had to go out. Also, it was a real shock to have to carry my luggage up 2 flights of stairs to my room.
Overall: I would book online again, but not before asking around as this was recommended as being the only possible hotel near Meyreuil (the other 2 ones nearby are meant to be seriously awful). I think it is a shame that Campanile let a couple of things spoil the stay. I understand that a lot of people like burgers and onion rings, but people's tastes have become more sophisticated and you could cater for both. I also think it is terrible to expect guests to climb a ghastly concrete spiral staircase with their baggage. This really brings the hotel down several notches and makes a v bad impression. The air conditioning problem was clearly a local one, and not due to the way the chain is run, and I think the owner was absent while I was staying and when he got back I informed him about it and he didn't look pleased at all. The overall appearance of the hotel was pretty awful too, as it looks like a cheap motel off the M1 (perhaps that is intentional, but our hearts sank when we arrived). All in all, not terribly impressed, although the cleanliness made it adequate. (3304558339)
3.6 / 5
Anonymous
on 29/06/2006
(Group of adult friends)
(3304686073)
4.0 / 5
Anonymous
on 21/06/2006
(Mature couple)
Friendly, excellent breakfast
Overall: As a stopover for one or two nights the accomodation was good; it would be a little cramped for longer. (3304773894)
4.1 / 5
Anonymous
on 22/04/2008
(Other)
Tranquille, Parking, Hôtel n'étant pas situè dans une zone industrielle ou commerciale.
Overall: Parfait (97265278)
3.6 / 5
Anonymous
on 19/03/2008
(Family with older children)
petit déjeuner
Insonorisation de la chambre (télévision d'une chambre voisine bien audible)
(97516375)
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